ISSN: 2222-6990
Open access
Public sector organizations in many countries are striving to respond to the challenges of supporting national competitiveness and demand for services of higher quality. For the public sector to cope with today’s challenges it requires employees who have the abilities to tackle the ever changing and complex job related tasks. Competency based frameworks have been developed which forms a foundation for the public service to attract, develop and retain a human resource with the right competencies for quality service delivery. The study assessed the relationship between Staff Awareness Raising and Implementation of Competency Based Framework in the Public Service in Kenya. A descriptive research design was used. The study was conducted at the State Department of Interior and Citizen Services, Embu County Headquarters. A sample of 26 participants was drawn from a sample frame of 85 employees and stratified simple random sampling techniques utilized to calculate the number of respondents for each stratum. A Structured questionnaire was utilized to collect data. Data was collected on demographic information of the respondents, Staff Awareness Raising and Implementation of Competency Based Framework. Both descriptive and inferential statistics were utilized to analyze the data. Results were displayed in tables, column charts and pie-charts. The study established that Staff Awareness Raising had a statistically significant influence on Implementation of CBF, with a significance value (0.000) which is less than the critical significance value of 0.05.When Staff Awareness Raising is improved by one unit, there is an increase in Implementation of CBF by 0.991 units. Further, the R2 value was 0.960, a discovery that Staff Awareness Raising results to a 96% of the deviations in Implementation of CBF. The statement that knowledge on CBF enables the respondents to make informed decisions on their career progression was ranked number 1, with the highest mean value of 3.69 and a standard deviation value of 1.102. The statement staff awareness raising on CBF encourages innovation and creativity in my department was ranked number 2 with a mean value of 3.42 and standard deviation value of 1.192. Also, the statement my organization has the capacity to develop CBF was ranked as number 2 as well with a mean value of 3.42 and a standard deviation of 1.419. The findings in Table 4 shows that 23.1% of the respondents were in agreement that they were aware of existence of CBF in their organization, while 19.2% of the respondents strongly agreed with the statement. Therefore knowledge and awareness on CBF empowers employees to make informed decisions on how they can progress in their career, while promoting their innovativeness and creativity, which could lead to improved performance and productivity. The study recommends that the Government Ministries, Departments, Agencies and Counties, should aim to raise the levels of awareness on CBF for their staff, since this impacts on their career progression and promotion of their innovativeness and creativity. This could lead to improved staff performance and productivity.
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Kang’ethe, A. T. W., Njoroge, P. M., Makau, S. M., & Gachau, C. G. (2024). Awareness Raising and Competency Based Framework in the Public Service: A Study of State Department of Interior and Citizen Services, Embu County Headquarters, Kenya. International Journal of Academic Research in Business and Social Sciences, 14(4), 1710–1724.
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