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International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

The Relationship Between Rewards and Organizational Citizenship Behavior: A Literature Review

Cao Shu Xia, Mohd Anuar bin Arshad, Zhao Mengjiao

http://dx.doi.org/10.6007/IJARBSS/v14-i5/21742

Open access

This literature review explores the relationship between reward systems and Organizational Citizenship Behavior (OCB). Research indicates that reward mechanisms, including monetary and non-monetary incentives, significantly enhance employees' OCB manifestations, thereby improving organizational performance. Rewards serve not only as a means to motivate OCB but also, in some cases, as a direct outcome of such behaviors. The review emphasizes that effective reward strategies are crucial for stimulating and maintaining OCB, making them key to enhancing overall organizational effectiveness.