Journal Screenshot

International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Bibliometric Analysis of E-Government Adoption in West Africa: A Review of Scholarly Trends and Perspectives from 2007 to 2023

Ibraheem Jafar, Suraya Miskon, Ab Razak Che Hussin

http://dx.doi.org/10.6007/IJARBSS/v14-i8/21915

Open access

E-government adoption in West Africa is a critical area of research due to the transformative potential of ICT in enhancing governance, improving service delivery, and fostering citizen engagement. Despite these opportunities, many West African countries face significant challenges, including infrastructure deficits, data security concerns, and digital literacy issues. To understand the scholarly trends and perspectives in this field, a comprehensive bibliometric analysis was conducted, covering publications from 2007 to 2023. The methodology involved using Scopus database to retrieve peer-reviewed articles, conference papers, and other relevant publications. Keyword searches related to E-government adoption and West Africa were employed for data retrieval. The analysis focused on publication trends, citation counts to identify influential articles, thematic analysis to explore popular themes, and the identification of influential authors and relevant publication sources. The major findings indicate a significant increase in publication rates in recent years, reflecting growing academic interest in E-government adoption in West Africa. The study identified the most influential articles based on citation counts, revealing key contributions to the field. Popular themes include developing countries, government data processing, and information services, highlighting the diverse areas of scholarly inquiry. Influential authors and relevant publication sources were also identified, providing insights into the key contributors and outlets in this research area. Further research is recommended to explore broader geographical regions and to make use of other databases, such as Web of Science and PubMed, to uncover more comprehensive trends and patterns. This research contributes to the existing literature by offering a bibliometric analysis of publications on E-government adoption in West Africa, highlighting key trends, influential works, and research priorities.

Adu, K. K., Patrick, N., Park, E. G., & Adjei, E. (2018). Evaluation of the implementation of electronic government in Ghana. Information polity, 23(1), 81-94.
Agbozo, E., & Medvedev, A. N. (2020). Towards a multi-channel service delivery model in the data-driven public sector. Business Informatics, 14(1), 41-50. doi:10.17323/2587-814X.2020.1.41.50
Ahmi, R. M. (2019). Bibliometric analysis of global scientific literature on web accessibility. Nternational Journal of Recent Technology and Engineering (IJRTE), 7(6), 250-258.
Amegavi, G. B., Bawole, J. N., & Buabeng, T. (2018). The dynamics of e-government enactment in a developing country public sector organisation: evidence from Ghana. International Journal of Electronic Governance, 10(1), 74-92.
Aria, M., & Cuccurullo, C. (2017). bibliometrix: An R-tool for comprehensive science mapping analysis. Journal of informetrics, 11(4), 959-975.
Arwati, D., & Latif, D. V. (2021). To Investigate the Relationship Between Financial Transparency and Accountability Based on Students Perceptions in Implementation of E Government: A Study on Bandung City, Indonesia. Review of International Geographical Education Online, 11(1), 547-551. doi:10.33403/rigeo.800590
Bolívar, M. P. R., Mun?oz, L. A., & López Hernández, A. M. (2010). Trends of e-Government research. Contextualization and research opportunities. International Journal of Digital Accounting Research, 10, 87-111. doi:10.4192/1577-8517-v10_4
Brookings. (2015). Digital Divide: Improving Internet Access in the Developing
World Through Affordable Services and Diverse Content. Retrieved from https://www.brookings.edu/wp-content/uploads/2016/06/West_Internet-Access.pdf#:~:text=URL%3A%20https%3A%2F%2Fwww.brookings.edu%2Fwp
Cho, A. (2024). The Role of E-Government, Political Will & Accountability in Reducing Corruption in Ghana. International Journal of Academic Research in Business and Social Sciences, 14(1), 358–367. doi:10.6007/IJARBSS/v14-i1/20446
Choudrie, J., Zamani, E. D., Umeoji, E., & Emmanuel, A. (2017). Implementing E-government in Lagos State: Understanding the impact of cultural perceptions and working practices. Government information quarterly, 34(4), 646-657.
Deloitte. Addressing Africa's Infrastructure Challenges. Retrieved from https://www2.deloitte.com/content/dam/Deloitte/global/Documents/Energy-and-Resources/dttl-er-power-addressing-africas-infrastructure-challenges.pdf#:~:text=URL%3A%20https%3A%2F%2Fwww2.deloitte.com%2Fcontent%2Fdam%2FDeloitte%2Fglobal%2FDocuments%2FEnergy
Effah, J., & Nuhu, H. (2017). Institutional barriers to digitalization of government budgeting in developing countries: A case study of Ghana. The Electronic Journal of Information Systems in Developing Countries, 82(1), 1-17.
Endong, F. P. C. (2020). Prospects and challenges of e-government in Black Africa: A comparative study of Nigeria and Cameroon. In African Studies: Breakthroughs in Research and Practice (pp. 662-677).
Asogwa, B. (2013). The readiness of universities in managing electronic records: A study of three federal universities in Nigeria. The electronic library, 31(6), 792-807.
Fernandes, A. (Producer). (2018). 20 Years of Building e-Governance in Cape Verde, a presentation by Prof. Antonio Fernandes at e-Governance Academy. Retrieved from https://www.youtube.com/watch?v=ON8zUtJifn4
Hasson, A. R., & Mahmoud, M. A. (2021). Challenges and Opportunities of E-Government Implementation in the Iraqi Ministry of Oil. Journal of Theoretical and Applied Information Technology, 99(24), 5804-5823. Retrieved from https://www.scopus.com/inward/record.uri?eid=2-s2.0-85122344527&partnerID=40&md5=e53c06aaac35fe20f29378bea45d1e4c
Ibrahim, A. H., & Nurmandi, A. (2023). Range of Publications for E-Government Services: a Review and Bibliometric Analysis. Journal of Information Technology Management, 15(2), 164-182. doi:10.22059/jitm.2022.336969.3000
Kariuki, P., Adeleke, J. A., & Ofusori, L. O. (2020). The role of open data in enabling fiscal transparency and accountability in municipalities in Africa: South Africa and Nigeria case studies. Paper presented at the ACM International Conference Proceeding Series.
Khan, A. Z., Mahmood, F., Bokhari, R. H., Mushtaq, R., & Abbas, R. (2021). Challenges of e-government implementation in health sector: a step toward validating a conceptual framework. Digital policy, regulation and governance, 23(6), 574-597. doi:10.1108/DPRG-04-2021-0048
Kumar, M., Dev, M., & Saha, D. (2024). E-Government Maturity, Gender Inequality and Role of Government Effectiveness: A Longitudinal Study Across Countries. Paper presented at the IFIP Advances in Information and Communication Technology.
Lin, F., Fofanah, S. S., & Liang, D. (2011). Assessing citizen adoption of e-Government initiatives in Gambia: A validation of the technology acceptance model in information systems success. Government information quarterly, 28(2), 271-279.
McGrath, K., & Maiye, A. (2010). The role of institutions in ICT innovation: learning from interventions in a Nigerian e-government initiative. Information Technology for Development, 16(4), 260-278.
Meiyanti, R., Utomo, B., Sensuse, D. I., & Wahyuni, R. (2019). E-Government Challenges in Developing Countries: A Literature Review. Paper presented at the 2018 6th International Conference on Cyber and IT Service Management, CITSM 2018.
Mensah, R., Cater-Steel, A., & Toleman, M. (2021). Factors affecting e-government adoption in Liberia: A practitioner perspective. Electronic Journal of Information Systems in Developing Countries, 87(3). doi:10.1002/isd2.12161
Olatubosun, O., & Rao, K. S. M. (2012). Empirical study of the readiness of public servants on the adoption of e-government. International Journal of Information Systems and Change Management, 6(1), 17-37. doi:10.1504/IJISCM.2012.050337
Olumoye, M. Y., & Govender, I. (2018). An empirical investigation of factors influencing integrated e?G overnment implementation in Nigeria: A case of housing and urban development agency. The Electronic Journal of Information Systems in Developing Countries, 84(1), e12012.
Rosa, J., Teixeira, C., & Pinto, J. S. (2013). Risk factors in e-justice information systems. Government information quarterly, 30(3), 241-256.
Tikhomirova, O. (2020). E-Governance and social inclusion of entrepreneurship and businesses: Toward the social inclusive digital society. International Journal of E-Entrepreneurship and Innovation, 10(2), 1-25. doi:10.4018/IJEEI.2020070101
UN-DESA. (2003). United Nations Global E-Government Survey 2003. URL: https://publicadministration.un.org/en/Research/UN-e-Government-Surveys
UN-DESA. (2004). United Nations Global E-Government Readiness Report 2004 - Towards Access for Opportunity. URL: https://publicadministration.un.org/en/Research/UN-e-Government-Surveys.
UN-DESA. (2005). United Nations Global E-Government Readiness Report 2005 – From E-Government to E-Inclusion. URL: https://publicadministration.un.org/en/Research/UN-e-Government-Surveys.
UN-DESA. (2008). United Nations E-Government Survey 2008 – From E-Government to Connected Governance. URL: https://publicadministration.un.org/en/Research/UN-e-Government-Surveys.
UN-DESA. (2010). United Nations E-Government Survey 2010 - Leveraging E-government at a Time of Financial and Economic Crisis. URL: https://publicadministration.un.org/en/Research/UN-e-Government-Surveys.
UN-DESA. (2012). United Nations E-Government Survey 2012 – E-Government for the People. URL: https://publicadministration.un.org/en/Research/UN-e-Government-Surveys.
UN-DESA. (2014). United Nations E-Government Survey 2014 - E-Government for the Future We Want. URL: https://publicadministration.un.org/en/Research/UN-e-Government-Surveys.
UN-DESA. (2016). United Nations E-Government Survey 2016 - E-Government in Support of Sustainable Development. URL: https://publicadministration.un.org/en/Research/UN-e-Government-Surveys.
UN-DESA. (2018). United Nations E-Government Survey 2018 - Gearing E-Government to Support Transformation Towards Sustainable and Resilient Societies. URL: https://publicadministration.un.org/en/Research/UN-e-Government-Surveys.
W3Foundation. (2022). No Connectivity Without Electricity: How a Lack of Power Keeps Millions Offline. Retrieved from https://webfoundation.org/2021/03/no-connectivity-without-electricity-how-a-lack-of-power-keeps-millions-offline/
WordCloud. (2024). Online Word Cloud Generator. Retrieved from https://classic.wordclouds.com/
WorldBank. (2024). Digital Transformation Drives Development in Africa?Retrieved from https://www.worldbank.org/en/results/2024/01/18/digital-transformation-drives-development-in-afe-afw-africa

(Jafar et al., 2024)
Jafar, I., Miskon, S., & Hussin, A. R. C. (2024). Bibliometric Analysis of E-Government Adoption in West Africa: A Review of Scholarly Trends and Perspectives from 2007 to 2023. International Journal of Academic Research in Business and Social Sciences, 14(8), 3007–3019.