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International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Redefining Learning: The Groundbreaking Opportunities and Challenges of ChatGPT Integration in Higher Education

Nur Hazilah Omar, Bibianah Thomas, Nurul Aina Johari

http://dx.doi.org/10.6007/IJARBSS/v14-i10/23134

Open access

ChatGPT an AI-powered chatbot, has emerged as a transformative force in higher education. While its potential to revolutionize the learning experience is substantial, ethical considerations and practical challenges must be addressed. This study is motivated by the pressing need to balance the benefits of AI in education with the challenges it introduces, particularly concerning academic integrity, information credibility, and privacy. This paper examines the groundbreaking opportunities and challenges of ChatGPT integration in higher education, focusing on its role in enhancing academic support, facilitating research and writing, promoting collaborative learning, and supporting lifelong learning. ChatGPT's abilities at providing personalized assistance, generate engaging content, and facilitate communication and collaboration offer numerous benefits for both students and faculty. However, concerns about academic integrity, information credibility, potential negative impacts on soft skills, and security and privacy risks require careful consideration. To navigate these challenges, the paper recommends strategies for mitigating risks, promoting ethical use, and ensuring responsible integration of ChatGPT within higher education. Future research should focus on the ethical implications of AI in education, pedagogical applications of AI, AI-driven faculty development, and the long-term impacts of AI on student outcomes and educational equity.

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Omar, N. H., Thomas, B., & Johari, N. A. (2024). Redefining Learning: The Groundbreaking Opportunities and Challenges of ChatGPT Integration in Higher Education. International Journal of Academic Research in Business and Social Sciences, 14(10), 2875–2887.