ISSN: 2222-6990
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Improving well-being is one of the essential components of social progress. However, the complexity of well-being, driven by the interweaving of cultural, physical, environmental, and natural elements, makes assessing and improving it a non-straightforward process. Assessing and improving well-being from both social and economic perspectives is continuously viewed by the Government of Malaysia as one of the essential components in the country’s development plan. As such, the Malaysia Wellbeing Index (MyWI), which consists of 14 socio-economic well-being indicators, has been established to assess the nation’s socio-economic well-being performance. Additionally, one of the core focuses of Malaysia’s Shared Prosperity Vision 2030 is to ensure the continued well-being and prosperity of the nation. Furthermore, one of the key elements of the 12th Malaysia Plan (2021–2025) is social re-engineering. The 14 indicators of MyWI represent the focus areas or the “needs” for socio-economic well-being improvement. Meanwhile, the Shared Prosperity Vision 2030 and the 12th Malaysia Plan represent “how” socio-economic well-being could be further improved. However, the relation or correlation between the “Needs” and the “How” still remains ambiguous. Questions regarding which of the “How” would effectively address the “Need” also remain unclear. Based on the concept of Quality Function Deployment, this article proposes a new Socio-economic Well-being Actions Deployment (SEAD) framework as the methodology to identify socio-economic well-being improvement needs and prioritize socio-economic well-being improvement actions accordingly. The SEAD framework presents a theoretical contribution by expanding the theory of QFD beyond the domains of quality and manufacturing management. This paper presents a theoretical contribution by expanding the theory of Quality Function Deployment (QFD) beyond the domains of quality and manufacturing management. It introduces the new Social-Economic Wellbeing Actions Deployment (SEAD) framework
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