Conflict Management Strategies of the Leaders of Inspection Groups in Turkey

The purpose of this study was to explore supervision group leaders’ conflict management strategies in Turkey. This research was conducted as a survey using a descriptive method. The population of the study consisted of 2493 inspectors working in 81 provinces geographically divided in seven regions. The data were collected by “Conflict Management Strategies Questionnaire” which consisted of 32 items. The measurement model was tested using a confirmatory procedure. In the analysis procedure quantitative analysis techniques such as means, frequencies and standard deviations t-test and a one-way Anova were utilized. Group leaders perceived that firstly, they refer to problem solving strategies and secondly, compromising; the third and fourth strategies they used in managing conflicts were dominating and avoiding. Inspectors reported that firstly, they used problem solving, compromising, dominating and avoiding successively. It is significant to find that both group leaders and inspectors had the same evaluation about preferring conflict management strategies.