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International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Total Quality Management, Export Market Orientation and Firm Export Performance: A Conceptual Framework

Muhammad Imran, Siti Norasyikin binti Abdul Hamid, Azelin binti Aziz

http://dx.doi.org/10.6007/IJARBSS/v7-i9/3382

Open access

This paper proposed that export market orientation may provide a clear understanding of total quality management and firm export performance relationship. Specifically, the proposed framework links the between total quality management and export market orientation with firm performance in international market. This relationship used to produce the propositions that explained into how total quality management interact with market orientation and effects firm performance in international market.

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