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International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Investigation of Knowledge Management Practices among academicians at Bahagian Teknologi Pendidikan Negeri (BTPN) Selangor and MARA Higher Education Institute: A Comparative Study

Nor Ahmad Khamzah, Shamsiah Hussin, Sharifah Rafidah Wan Bagus, Sarah Md. Sah, Alwi Mohd Yunus

http://dx.doi.org/10.6007/IJARBSS/v7-i11/3519

Open access

The aim of this study was to investigate the knowledge management practices among academicians that focus on higher education and school organization. This paper focused on MARA organizations and Bahagian Teknologi Pendidikan Negeri (BTPN) Selangor. The study looked at the activities and programs conducted in both organizations in implementing knowledge management in their respective organizations. The study methodology using qualitative that was conducted by interviewing academicians consisting of lecturers, teachers and those who have more than 10 year experiences in the academic field as well as observation and documents review. The results showed that the practice of knowledge management, knowledge management tools and techniques and the sharing of knowledge that run between the two organizations through the comparison that has been made.

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