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International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

The Critical Success Factors of Knowledge Repository: A Proposed Framework

Norfatin Farhanah Zamanani , Tengku Adil Tengku Izhar

http://dx.doi.org/10.6007/IJARBSS/v8-i6/4290

Open access

Knowledge repository is a computerized system that maintains various digital resources to be accessed by the users electronically. Critical success factor on the other hand is defined as the crucial elements that contribute to the success of an event or organization. This paper reviews the literatures on the contributing factors of knowledge repository implementation among the users which specifically focus on the content coverage, technological function and promotion of knowledge repository besides discussing on the proposed models on the critical success factors of knowledge repository by previous researchers too. Finally, this study is aiming to propose a framework on the critical success factors of knowledge repository. This study is significant to the top management and employees of an organization for improving the knowledge repository service in the organization which may act as an effective tool towards the enhancement of the organization performance.

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