Journal Screenshot

International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Organizational Development of Knowledge Management: An Analysis on the Consultancy Company

Nur Hamezah Abdul Malic @ Abdul Malik, Alwi Mohd Yunus, Nik Azliza Nik Ariffin

http://dx.doi.org/10.6007/IJARBSS/v8-i9/4651

Open access

The article is a report of an investigation of the current state of knowledge management implementation in consulting organisation, to identify the key knowledge variables within the premise and knowledge is generated and utilise. there is some limited in implementing knowledge management in consulting organisation. It is very difficult to evaluate the successful of the knowledge management practice that competitive with consulting institution. The paper is the result of face-to-face in-depth interviews with senior consultant, project director, CEO and implementer of knowledge management in the organization.The process of implementing knowledge management can be problematic. This paper highlights the main findings of the literature which the current knowledge management practices in the organization and how to better implement their knowledge management strategy by the identification of suitable action. In order to develop a KM, employees need to share knowledge and contribute their experienced thus help organisation to achieve Centre of Excellent (COE)

Albers, J. A. (2009). Journal of Knowledge Management Practice,. Retrieved June 20, 2017, from http://www.tlainc.com/articl174.htm

Ambos, T. C., & Schlegelmilch, B. B. (2009). Managing knowledge in international consulting firms. Journal of Knowledge Management, 13(6), 491–508. https://doi.org/10.1108/13673270910997141

Chauke, K. C., & Snyman, M. M. M. (2003). Position and role of the chief knowledge officer in South Africa: a discrepancy between theory and practice? SA Journal of Information Management, 5(1). https://doi.org/10.4102/sajim.v5i1.200

De Paula, N., Arditi, D., & Melhado, S. (2017). Managing sustainability efforts in building design, construction, consulting, and facility management firms. Engineering, Construction and Architectural Management, 24(6), 1040–1050. https://doi.org/10.1108/ECAM-07-2016-0165

Dominguez Gonzalez, R. V., & Martins, M. F. (2014). Knowledge Management: An Analysis From the Organizational Development. Journal of Technology Management & Innovation, 9(1), 131–147. https://doi.org/10.4067/S0718-27242014000100011

Frost, A. (2010). Knowledge Management Best Practices. Retrieved June 20, 2017, from http://www.knowledge-management-tools.net/KM-best-practices.html

Hultkvist, E. (2010). A case study of knowledge management in a large software company: How knowledge workers cope with large amounts of information Abstract, 81. Retrieved from https://www.duo.uio.no/bitstream/handle/10852/8769/Hultkvist.pdf

Kim, T. H., Lee, J.-N., Chun, J. U., & Benbasat, I. (2014). Understanding the effect of knowledge management strategies on knowledge management performance: A contingency perspective. Information & Management, 51(4), 398–416. https://doi.org/10.1016/j.im.2014.03.001

Marquardt, M. J. (1996). Building the Learning Organisation: A Systems Approach to Quantum Improvement and Global Success. New York: McGraw-Hill.

Nonaka, I. (2008). The knowledge-creating company. Boston Mass.: Harvard Business Press. Retrieved from http://www.worldcat.org/title/knowledge-creating-company/oclc/488802619&referer=brief_results

Pathirage, C., Haigh, R., Amaratunga, D., & Baldry, D. (2008). Knowledge management practices in facilities organisations: a case study. Journal of Facilities Management, 6(1), 5–22. https://doi.org/10.1108/14725960810847431

Sousa, M. (2010). On the horizon: the strategic planning resource for education professionals. On the Horizon (Vol. 18). Jossey-Bass. Retrieved from http://www.worldcat.org/title/knowledge-workers-servant-leadership-and-the-search-for-meaning-in-knowledge-driven-organizations/oclc/663888532&referer=brief_results

Squier, M. M., & Snyman, R. (2004). Knowledge management in three financial organisations: a case study. Aslib Proceedings, 56(4), 234–242. https://doi.org/10.1108/00012530410549268

Taminiau, Y., Smit, W., & de Lange, A. (2009). Innovation in management consulting firms through informal knowledge sharing. Journal of Knowledge Management, 13(1), 42–55. https://doi.org/10.1108/13673270910931152

Yin, R. K. (n.d.). Case study research: design and methods. Retrieved from https://books.google.com.my/books?id=FzawIAdilHkC&source=gbs_navlinks_s

In-Text Citation: (Malik, Yunus, & Ariffin, 2018)
To Cite this Article: Malik, N. H. A. M. @ A., Yunus, A. M., & Ariffin, N. A. N. (2018). Organizational Development of Knowledge Management: An Analysis on the Consultancy Company. International Journal of Academic Research in Business and Social Sciences, 8(9), 735–747.