ISSN: 2222-6990
Open access
The development of information technology has contributed to the growth in e-learning as an additional educational method. E-learning provides the opportunities for the academician to share their knowledge, resources and expertise in a diverse way. E-learning supports learners with some special capabilities such as interactivity, strong search, immediacy, physical mobility and situating of educational activities, self-organized and self-directed learning, corporate training, personalized learning and effective technique of delivering lesson and gaining knowledge. The model for the framework was adopted from Hassanzaneh, Kannani and Elahi (2012). 100 respondents were the individual students who are currently bachelor’s degree students whom used the i-Learn Portal at Universiti Teknologi MARA (UiTM) Cawangan Kelantan in their learning activities. The findings confirmed that Service Quality; Technical System Quality; and Content and Information Quality significantly influence the intention to use i-Learn Portal at UiTM Cawangan Kelantan. However, the findings also confirm that Educational Quality does not significantly influence the intention to use i-Learn Portal at UiTM Cawangan Kelantan. UiTM Cawangan Kelantan needs to upgrade the educational quality used in order to provide a conducive learning environment for learners for different types of user’s learning style and the university should upgrade its Wi-Fi connection bandwith to enable students to open the i-Learn portal anytime, anywhere in the campus.
Ahmed, H. M. S. (2010). Hybrid e-learning acceptance model: learner perceptions. Decision Sciences Journal of Innovative Education, 8(2), 313-346.
Cheng, M. Y. (2012). Effects of quality antecedents on e-learning acceptance. Internet Research, 22(3), 361–390.
Cho, V., Cheng, T., & Lai, W. (2009). The role of perceived user-interface design in continued usage intention of self-paced e-learning tools. Computers & Education, 53(2), 216-227.
DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: A ten year update. Journal of Management Information Systems, 19(4), 9–30.
Derouin, R. E., Fritzsche, B. A., & Salas, E. (2005). E-learning in organizations. Journal of Management, 31(6), 920-940.
Hassanzadeh, A., , Kanaani, F., & Elahi, S. (2012). A model for measuring e-learning systems success in universities. Expert Systems with Applications, 39, 10959–10966.
Islam, A. K. M. (2013). Investigating e-learning system usage outcomes in the university context. Computers & Human, 69, 387–399.
Li, J. P., & Kishore, R. (2006). How robust is the UTAUT instrument? A multigroup invariance analysis in the context of acceptance and use of online community web blog systems, presented at ACM Conference on Computer Personnel Research, 2006. Claremont, California, USA.
Liu, I. F., Chen, M. C., Sun, Y. S., Wible, D., & Kuo, C. H. (2010). Extending the TAM model to explore the factors that affect intention to use an online learning community. Computers & Education, 54(2), 600-610.
Kim, K., Trimi, S., Park, H., & Rhee, S. (2012). The impact of CMS quality on the outcomes of e-learning systems in higher education: An empirical study. Decision Sciences Journal of Innovative Education, 10(4), 575–587.
Martins, L. L., & Kellermanns, F. W. (2004). A model of business school students' acceptance of a web-based course management system. Academy of Management Learning & Education, 3(1), 7-26.
Mohammadi, H. (2015). Investigating users’ perspectives on e-learning an integration of TAM and IS success model. Computers in Human Behavior, 45, 359-374. DOI: 10.1016/j.chb.2014.07.044
Ngai, E., Poon, J., & Chan, Y. (2007). Empirical examination of the adoption of WebCT using TAM. Computers & Education, 48(2), 250-267.
Pituch, K. A., & Lee, Y. (2006). The influence of system characteristics on e-learning use. Computers & Education, 47(2), 222-244.
Poulova, P., & Simonova, I. (2014). E-learning reflected in research studies in Czech Republic: Comparative analyses. Procedia-Social and Behavioral Sciences, 116, 1298–1304.
Salas, E., Kosarzycki, M. P., Burke, C. S., Fiore, S. M., & Stone, D. L. (2002). Emerging themes in distance learning research and practice: some food for thought. International Journal of Management Reviews, 4(2), 135-153.
Schierz, P., Schilke, O., & Wirtz, B. (2010). Understanding customer acceptance of mobile payment services: An empirical analysis. Journal of Electronic Commerce Research and Application, 9, 209–216.
Sekaran, U., & Bougie, R. (2010). Research Methods for Business: A Skill Building Approach (5th Edition). New York: John Wiley and Sons Limited.
Soheila, M., & Singh, H. (2015). Understanding the effect of e-learning on individual performance: The role of digital literacy. Computers & Education, 82, 11-25.
Ramayah, T., Ahmad, N. H., & Lo, M. C. (2010). The role of quality factors in intention to continue using an e-learning system in Malaysia. Procedia-Social and Behavioral Science, 2, 5422–5426.
Roca, J., Chiu, C. M., & Martinez, F. J. (2006). Understanding e-learning continuance intention: An extension of the technology acceptance model. International Journal of Human-Computer Studies, 64, 683–696.
Tajuddin, R., Baharudin, M., & Hoon, T. S. (2013). System quality and its influence on students’ learning satisfaction in UiTM Shah Alam. Procedia Social and Behavioral Science, 90, 677–685.
Wang, W. T., & Wang, C. C. (2009). An empirical study of instructor adoption of web-base
In-Text Citation: (Zakaria et al., 2018)
To Cite this Article: Zakaria, I., Anual, N., Halif, M. M., Jamaluddin, M., Ismail, W. S. A. W., & Ariffin, N. (2018). The Intention to Use on e-Learning Portal: A Case Study of i-Learn Portal at Universiti Teknologi MARA Cawangan Kelantan. International Journal of Academic Research in Business and Social Sciences, 8(11), 711–721.
Copyright: © 2018 The Author(s)
Published by Human Resource Management Academic Research Society (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode