Journal Screenshot

International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Small and Medium Enterprises’ Adoption for E-Commerce in Malaysia Tourism State

Yusri Arshad, W. P. Chin, Siti Norbaya Yahaya, Nurul Zarirah Nizam, Nor Ratna Masrom, Sharifah Nurhafiza Syed Ibrahim

http://dx.doi.org/10.6007/IJARBSS/v8-i10/5311

Open access

E-commerce has been extensively capitalized by big companies. However, little is known about the adoption of e-commerce by small and medium enterprises (SMEs). Many might do so to reap the efficiency of the internet to benefit their businesses. Thus, the study aims to investigate factors affecting adoption of e-commerce by SMEs in Melaka. Five dimensions, namely, Perceived Ease of Use, Security, Relative Advantage, Perceived Compatibility, and Top Management Support were drawn from Technology acceptance model and UTAUT. This research had adopted a quantitative research method that utilized questionnaires to collect data from SMEs in Melaka. About ninety-two percent of 219 questionnaires were collected. Results indicated that these dimensions were significant to influence the adoption of e-commerce among SMEs in Melaka. This finding is useful for SMEs and other organizations to understand what factors are important in making decision about adopting e-commerce. We recommend future researches to study on the behavioral aspect of e-commerce decisions and implementations.

Alam, S. S., Khatibi, A., Ismail, S. S. A., and Ismail, H. (2007). Factors affecting e-commerce adoption in the electronic manufacturing companies in Malaysia. International Journal of Commerce and Management. 17(1/2). 125–139.
Arshad, Y., Azrin, M. and A. Malik, S.N.A. (2015). The Influence of Information System Success Factors towards User Satisfaction in Universiti Teknikal Malaysia Melaka. ARPN Journal of Engineering and Applied Sciences. 10(23).
Arshad, Y., Ibrahim, S.N.S. and Chook, X.C. (2016). Successful Implementation of Quotewin Software Tendering System: A Case Study of a Multinational Company. Journal of Theoretical and Applied Information Technology. 93(2).
Elahi, S., Fathi, S, Azizi, S, Ebrahimi, M, Shahrivar, S, Heidari, B, Salehi,, A, and Khosravi, A. (2008). Model designed to measure the readiness of companies to deploy e-commerce. Tehran Institute for Trade Studies and Research.
Grandon, E., and Pearson, J. (2004). E-Commerce Adoption:Perceptions of Managers/Owners of Small and Medium Sized Firms in Chile. Communications of the Association for Information Systems. 13.
Huy, LE V, Rowe F, Truex D and Minh Q. H. (2012). An empirical Study of Determinants of E-commerce Adoption in SMEs in Vietnam an economy in transition. Journal of Global Information Management. 20(3).
Lip-Sam, T., and Hock-Eam, L. (2011). Estimating the Determinants of B2B E-Commerce Adoption among Small & Medium Enterprises. International Journal of Business and Society. 12(1).
Molla, A., and Licker, P. S. (2005). E-Commerce Adoption in Developing Countries: A Model and Instrument. Information & Management. 42, 877-899.
Pham, L., Pham, L., and Nguyen, D. (2011). Determinants of e-commerce adoption in Vietnamese small and medium sized enterprises. International Journal of Entrepreneurship, 15(45).
Rogers, E.M. (1995). Diffusion of Innovations, 4th edn., New York: Free Press.
Saffu, K., J.H. Walker, M. Mazurek. (2012). Perceived Strategic Value and e-Commerce Adoption among SMEs in Slovakia. Journal of Internet Commerce. 11(1). 1-23.
Saffu, K., Walker, J. H, & Mazurek, M. (2012). Perceived Strategic Value and e-Commerce Adoption among SMEs in Slovakia. Journal of Internet Commerce. 11(1).
Turban, E. (2004). Electronic commerce 2004, Upper Saddle River, N.J.: Pearson/Prentice Hall.
Zwass, V. (2003). Electronic Commerce and Organizational Innovation: Aspects and Opportunities. Journal International Journal of Electronic Commerce. 7(3).

In-Text Citation: (Arshad et al., 2018)
To Cite this Article: Arshad, Y., Chin, W. P., Yahaya, S. N., Nizam, N. Z., Masrom, N. R., & Ibrahim, S. N. S. (2018). Small and Medium Enterprises’ Adoption for E-Commerce in Malaysia Tourism State. International Journal of Academic Research in Business and Social Sciences, 8(10), 1457–1557.