A Comparative Analysis of Users’ Attitudes Towards Lending and Reference Services in Akwa Ibom State Public Library, Uyo and Cross River State Public Library, Calabar

The purpose of this study was to compare users’ attitudes towards lending and reference services in Akwa Ibom State public library, Uyo and Cross River State public library, Calabar. To achieve the purpose of the study, two hypotheses were formulated to guide the study. Available related literatures were reviewed to provide direction and background information for the study. A four-point scale; “users’ attitudes toward library services questionnaire” was trial-tested for the verification of the degree of reliability of the instrument used for data collection. The questionnaire was then administered to 400 respondents, 200 each in the Akwa Ibom State public library, Uyo and Cross River State public library, Calabar. The data obtained based on the questionnaire were quantified and statistically analyzed. Independent t-test analysis was used to test each hypothesis. Each of the hypotheses was tested at .05 alpha level. The result of the analysis revealed that there was no significant difference between users’ attitudes toward lending and reference services in Akwa Ibom State public library, Uyo and Cross River State public library.