Journal Screenshot

International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Trends in Commercial Record Center Development

Saiful Farik Mat Yatin, Akmal Shahmeen Ahamad Sabarudin, Azree Ahmad, Shaharom Sulaiman, Mohammad Azhan Abdul Aziz, Hidayati Haron, Nadia Nur Amalina Zulkanain

http://dx.doi.org/10.6007/IJARBSS/v9-i3/5870

Open access

Commercial Records Center (CRC) has existed since 1948. The first CRC is known as Business Archives Center, which was probably the first CRC in the United States formed by Emmett J. (Ed) Leahy (Faber, n.d) Since its existence, CRC should be in line with the new and recent trends of technology as the world now is rapidly making their ways to Fourth Industrial Revolution, which also known as IR 4.0. This paper discusses on the characteristic, function, benefits, challenges and the technological development of CRC. It will be the main point to be highlighted and discussed since the numbers of data and records were created and getting increase every day. Future development is necessary to ensure CRC will not be left behind by the technology. In order to provide the efficient services, CRC have to put their most concern on related issues such CRC management, safety and security, preservations and risk management. Some of the technological development that can be linked with CRC such as Extensible Markup Language (XML) Technology, Cloud computing, Radio Frequency Identification (RFID) and Global Positioning Satellite (GPS) as well as development of prototype microcomputer records management system. Thus, CRC should always explore and figure out the latest trends of technologies, which appropriate and able to assist them to serve customers better with the right, fast and accurate information been access.

Beal, Vangie. (n.d.). What is Cloud-Based? Webopedia Definition. Retrieved May 20, 2018, from https://www.webopedia.com/TERM/C/cloud_based.html
Beal, Vangie. (n.d.). What is hybrid cloud storage? Webopedia Definition. Retrieved May 23, 2018, from https://www.webopedia.com/TERM/H/hybrid_cloud_storage.html
Behzad, Malek. (2013). Identification and Authentication for RFID Systems. IGE Global, 101-124. DOI: 10.4018/978-1-4666-3685-9.ch007
Boulton, Clint. (2018). Serverless: The future of cloud computing? Retrieved May 21, 2018, from https://www.cio.com/article/3244644/cloud-computing/serverless-the-future-of-cloud-computing.html
Dube, A., Dunwell, M., & Rodreck, D. (2013). Marketing Commercial Records Centers in Zimbabwe: The Success Story of Archive-It Services®. Retrieved from http://ir.nust.ac.zw/xmlui/handle/123456789/347
Dykeman, J. (1997). It’s time for another look at commercial records centers. Managing Office Technology Sep, 42(9).
Faber, M. J. (2001). The Evolving Commercial Records Center Industry. Information Management Journal, 35(3), 4. Faber, M. J. (2002). RFID: The Next Tool for Managing Records? Information Management Journal, 60-63.
Faber, M. J. (n.d). Brief History of Commercial Records Management: The Evolving Commercial Records Center Industry. Retrieved on 25 Jun 2018 from http: http://www.prismintl.org/Learn-About-PRISM/learn/brief-history-of-commercial-records-management.html
Horwitz, L. (2014). New technologies take on records management challenges. Retrieved on 26 June 2018 from https://searchcontentmanagement.techtarget.com/feature/New-technologies-take-on-records-management-challenges
Mountain, I.(2018). How to Begin Addressing the Paper to Digital Challenge. Retrieved from http://www.ironmountain.com/resources/whitepapers/h/how-to-begin-addressing-the-paper-to-digital-challenge
Kesner, R. (1982). Microcomputer Archives and Records Management Systems: Guidelines for Future Development. The American Archivist, 45(3), 299-311. Retrieved from http://www.jstor.org.ezproxy.brunel.ac.uk/stable/40292510
Kotler, P. (2000). marketing management: millennium edition. Boston, MA: Pearson Custom Publishing.
Maina, D. M. (2011). Role of e-manage Africa commercial record center in promoting record management services in Kenya. BLINS, 4, retrieved from http://www.academia.edu/23730605/ROLE_OF_EMANAGE_AFRICA_COMMERCIAL_RECORD_CENTER_IN_PROMOTING_RECORD_MANAGEMENT_SERVICES_IN_KENYA
Malaysia. National Archives (2009). Management policy: public records and your responsibility. Retrieved from http://www2.arkib.gov.my/english/panduan_rekod.html.
Martin, B. C. (2002). Disaster Recovery Plan Strategies and Processes. Retrieved from https://www.sans.org/reading-room/whitepapers/recovery/disaster-recovery-plan-strategies-processes-564
Microsoft. (2018). Introduction to the Records Center. Retrieved from https://support.office.com/en-us/article/introduction-to-the-records-center-bae6ca5a-7b19-40e0-b433-e3613a747c2c
Aziz, M. A. A. and Yatin, S. F. M. (2015). A Conceptual Paper on Customer Satisfaction Towards Commercial Records Service. Australian Journal of Basic and Applied Sciences, 9(3) Special 2015, 67-74.
Podraza, A. (2014). Benefits of using a commercial records center. Retrieved from https://www.linkedin.com/pulse/20140425163840-46254388-benefits-of-using-a-commercial-records-centerWelcome to Commercial Records Center. (n.d). Retrieved from https://www.commercialrecords.com/
Skip, L. (2017). Commercial Records Center Provides Media Storage in El Paso. Retrieved on 25 June 2018 at https://www.commercialrecords.com/commercial-records-center-provides-media-storage-el-paso/
Song, B. Y. (2013). Privacy Issues in RFID. IGE Global, 126-138
The Future of Cloud Computing: 4 Predictions for 2018. (2018). TELEHOUSE. Retrieved May 22, 2018, from http://www.telehouse.net/resources/blog/january-2018/the-future-of-cloud-computing
Waszkowski, R., Kiedrowicz, M., Nowicki, T. & Worwa, K. (2013). Customer service proces

In-Text Citation:(Yatin et al., 2019)
To Cite this Article: Yatin, S. F. M., Sabarudin, A. S. A., Ahmad, A., Sulaiman, S., Aziz, M. A. A., Haron, H., & Zulkanain, N. A. (2019). Trends in Commercial Record Center Development. International Journal of Academic Research Business and Social Sciences, 9(3), 1473–1487.