ISSN: 2222-6990
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The objective of this research is to establish the relationship between training design factors and training effectiveness in the context of the public service in Malaysia. This study investigates the effect of training design factors which consist of training content, training methods and trainer competency, on training effectiveness in training programs attended by public service employees at one of public training center in Malaysia. 215 public service employees from the managerial and professional group who attended management and leadership training participated in this study through a self-administrated survey. The results from SEM-PLS analysis indicated that training design factors, namely training design, training method and trainer competency significantly influenced the effectiveness of training. Trainer competency made the highest contribution towards training effectiveness followed by training method and training content. Thus, training providers need to emphasize these factors in developing and implementing training effectively. The findings from the study are useful for training centers, government departments and agencies to plan training programs that are related to the job situation, variety of methods applied, and delivery by competent trainers to enhance the effectiveness of training.
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In-Text Citation: (Alias, Ong, Rahim, & Hassan, 2019)
To Cite this Article: Alias, S. A., Ong, M. H. A., Rahim, A. R. A., & Hassan, R. (2019). The Role of Training Design Factors in Influencing Training Effectiveness among Public Service Employees. International Journal of Academic Research in Business and Social Sciences, 9(5), 898 – 913.
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