Journal Screenshot

International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Do Women Buy Online Impulsively More Often Out of Enjoyment and Risk Tolerance?

Shathees Baskaran, Tai Mee Yuen, Zawiyah Mahmood, Nomahaza Mahadi , Bathmavathy Dalayga

http://dx.doi.org/10.6007/IJARBSS/v9-i7/6094

Open access

The rapid growth of technology advancement in Malaysia enabled Malaysian consumers to browse and purchase products or services from online stores. Consequently, the shopping trend has been changing significantly from the physical store to online stores. Therefore, it is important to identify the determinants of the consumers online purchase intention. The objective of this research is to examine the relationship between impulsive buying tendency and perceived risk towards online purchase intention among Malaysian women. In order to investigate this relationship further, the mediating effect of shopping enjoyment was examined on the relationship between impulsive buying tendency and perceived risk towards online purchase intention among women online buyers in Malaysia. The study employed an online survey among women in Malaysia and the data was analyzed with SPSS. The results indicated that only impulsive buying tendency to be significant while the perceived risk was insignificant. Additionally, a partial mediation of shopping enjoyment was found between impulsive buying tendency and online purchase intention only and the same for perceived risk was unable to be retained. This findings have further supported the Theory of Planned Behaviour which claim that human will analyze the available information on hand and make a logical, reasoned decision to engage in specific behaviors. In this study, it was proven that consumers will make an impulsive purchase with the stimulation effect of shopping enjoyment. The research also discussed theoretical and managerial implications and ended with suggestions for future research.

Abdul-Halim, H., & Che-Ha, N. (2009). Testing the Dimensionality of Integrated HRM Strategy among Malaysian Manufacturing Organizations. International Journal of Business and Management, 4(10), 120-134.
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211.
Armitage, C. J., & Conner, M. (2001). Efficacy of the Theory of Planned Behaviour: A meta-analytic review. British Journal of Social Psychology, 40(4), 471-499.
Badgaiyan, A. J., Verma, A., & Dixit, S. (2016). Impulsive buying tendency: Measuring important relationships with a new perspective and an indigenous scale. IIMB Management Review, 28(4), 186-199. Bandura, A. (1982). Self-efficacy mechanism in human agency. American Psychologist, 37(2), 122-147.
Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182.
Bauer, R. (1960). Consumer behavior as risk taking. Dynamic Marketing for a Changing World (pp. 389-398). Chicago: American Marketing Association.
Bhakat, R. S., & Muruganantham, G. (2013). A Review of Impulse Buying Behavior. International Journal of Marketing Studies, 5(3), 149-160.
Bhatnagar, A., Misra, S., & Rao, H. R. (2000). On risk, convenience, and Internet shopping behavior. Communications of the ACM, 43(11), 98-105.
Boster, F. J., Shaw, A. Z., Carpenter, C. J., & Lindsey, L. L. (2014). Simulation of a Dynamic Theory of Reasoned Action. Simulation & Gaming, 45(6), 699-731.
Burgess, A. C. (2003). Gender differences in cognitive and affective impulse buying. Journal of Fashion Marketing and Management, 7(3), 282-295.
Bush, A. J., & Grant, E. S. (1995). The Potential Impact of Recreational Shoppers on Mall Intercept Interviewing: An Exploratory Study. Journal of Marketing Theory and Practice, 3(4), 73-83.
Cai, S., & Xu, Y. (2006). Effects of outcome, process and shopping enjoyment on online consumer behaviour. Electronic Commerce Research and Applications, 5(4), 272-281.
Chang, H., Eckman, M., & Yan, R. (2011). Application of the Stimulus-Organism-Response model to the retail environment: The role of hedonic motivation in impulse buying behavior. The International Review of Retail, Distribution and Consumer Research, 21(3), 233-249.
Chou, Y. T. C. Y. (2012). Exploring the continuance intentions of consumers for B2C online shopping. Online Information Review, 36(1), 104-125.
Child, D. (2006). The essentials of factor analysis. (3rd ed.). New York, NY: Continuum International Publishing Group.
Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.). Hillsdale, NJ: Lawrence Erlbaum Associates.
Crespo, Á H., Bosque, I. R., & M. M., & Sánchez, D. D. L. S. (2009). The influence of perceived risk on Internet shopping behavior: A multidimensional perspective. Journal of Risk Research, 12(2), 259-277.
Dawes, J. G. (2002). Five point vs. eleven point scales: does it make a difference to data characteristics? Australasian Journal of Market Research, 10 (1), 39 - 47.
Dittmar, H., Beattie, J., & Friese, S. (1995). Gender identity and material symbols: Objects and decision considerations in impulse purchases. Journal of Economic Psychology, 16(3), 491-511.
Donthu, N. and Garcia, A. (1999). The internet shopper’, Journal of Advertising Research, 39(3), 52-58.
Eslami, M., & Imomoh, E. (2016). Trust in online futures market: A study of Malaysia. Qualitative Research in Financial Markets, 8(2), 118-129.
Featherman, M. S., Miyazaki, A. D., & Sprott, D. E. (2010). Reducing online privacy risk to facilitate e?service adoption: The influence of perceived ease of use and corporate credibility. Journal of Services Marketing, 24(3), 219-229.
Field, A. (2009). Discovering Statistics Using SPSS: Introducing Statistical Method (3rd ed.). Thousand Oaks, CA: Sage Publications.
Forsythe, S. M

In-Text Citation: (Baskaran, Yuen, Mahmood, Mahadi, & Dalayga, 2019)
To Cite this Article: Baskaran, S., Yuen, T. M., Mahmood, Z., Mahadi, N., & Dalayga, B. (2019). Do Women Buy Online Impulsively More Often Out of Enjoyment and Risk Tolerance? International Journal of Academic Research in Business and Social Sciences, 9(7), 88–107.