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International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

The Correlates of Human Capital and Organizational Performance: Empirical Evidence from North-Kivu Hospitals in DR Congo

Agnes Riziki Lufungula, Robert A. Borromeo

http://dx.doi.org/10.6007/IJARBSS/v9-i12/6689

Open access

Healthcare institutions such as hospitals and health centers, in today’s world, are experiencing systemic failures in the process and human capital that is affecting their organizational performance. It is as a result of the issue of hospitals performance that this study looked at the influence of human capital in North-Kivu Hospitals in DR Congo. Based on self-contracted questionnaire with human capital and organizational performance having 0.864 and 0.77 Cronbach alpha respectively and a descriptive-correlational research design among 271 (47%) healthcare facilities, the study examined the relationship between human capital and organizational performance as well as the level of human capital. The respondents were simple randomly selected. The results revealed that the human capital is high and there is a positive significant relationship between human capital and organizational performance in healthcare institutions. The study recommends that with the high knowledge, skills and positive attitude of their employees, health administrators should mobilize the employees to participate in the achievement of organizational performance.