ISSN: 2222-6990
Open access
The main objective of this study is to measure the quality level of the Jordanian banking services, and to investigate the opinions of the beneficiaries from the quality of Jordanian banking services. However, the services of banks are characterized by their importance in various fields (i.e., economic, social, and civilization). This study is conducted in the Jordanian banking sector, because this sector has a key role in the Jordanian economy. In addition, the challenges are facing banking sector because of the openness, and the possibility of foreign banks entry and what consequent competition.
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In-Text Citation: (Malkawi et al., 2020)
To Cite this Article: Malkawi, E. M., Mugableh, M. I., & Abbad, J. M. (2020). Investigating the Quality of Banking Services: Evidence from Jordanian Commercial Banks. International Journal of Academic Research in Business and Social Sciences, 10(1), 224–231.
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