ISSN: 2222-6990
Open access
With the new norm in business environment post-COVID-19 outbreak in late 2019, most of the organisation struggles in adapting to address unprecedented changes that indirectly affect the organisation's relationships with its own employees. Thus, employee engagement still remains a relevant subject to be discussed. There were limited studies that have been carried out on the impacts of coworkers support on employee engagement, especially in the Malaysian oil and gas industry. Therefore, this study examines the effects of coworkers support towards employee engagement among the offshore employees in Malaysia. A study was conducted through an online questionnaire via Google Forms approach where 250 offshore employees participated and data were then analysed by utilizing Partial Least Squared-Structural Equation Modelling using SmartPLS 3.0. The findings suggest that coworkers support has a positive relationship with both employee engagement dimensions among offshore employees. This study had provided oil and gas companies with a better insight and understanding of the importance of the coworkers support aspect in improving employees’ level of employee engagement among offshore employees. Future studies should also consider examining whether supervisor support and management support at offshore locations play an important role in enhancing the level of employee engagement.
Addae, H. M., Parboteeah, K. P., & Velinor, N. (2008). Role stressors and organizational commitment: Public sector employment in St Lucia. International Journal of Manpower.
Albdour, A. A., Altarawneh, I. I. (2014). Employee engagement and organizational commitment: Evidence from Jordan
Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology.
Beardwell, J., & Thompson, A. (2014). Human Resource Management: A Contemporary Approach (7th ed.). Harlow: Pearson Education Limited.
Blau, P. M. (1964). Exchange and power in social life. 1964, New York: Wiley
Chin, W. W. (1998). Issues and opinion on structural equation modeling. MIS Quarterly, March, vii-xvi.
Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.). Hillsdale, NJ: Lawrence Earlbaum Associates.
Diamantopoulos, A., & Siguaw, J. A. (2006). Formative versus reflective indicators in organizational measure development: A comparison and empirical illustration. British Journal of Management, 17(4), 263-282.
Eisenberger, R., and Huntington, R. (1986). Perceived Organizational Support. Journal of Applied Psychology.
Eva, N., Meacham, H., Newman, A., Schwarz, G., & Tham, T. L. (2019). Is coworker feedback more important than supervisor feedback for increasing innovative behavior? Human Resource Management, 58(4), 1–14. doi:10.1002/hrm.21960
Etzioni, A. (1975). A comparative analysis of complex organizations. New York: Free Press.
Faul, F., Erdfelder, E., Lang, A-G., & Buchner, A. (2007). G*Power 3. A flexible statistical power analysis program for the social, behavioral and biomedical sciences. Behavior Research Methods. 39, 175-191.
Gellatly, I. R., Meyer, J. P., & Luchak, A. A. (2006). Combined effects of the three commitment components on focal and discretionary behaviours: A test of Meyer and Herscovitch's propositions. Journal of Vocational Behavior, 69, 331–345.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2014). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Thousand Oaks, California: Sage Publications.
Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., & Thiele, K. O. (2017). Mirror, mirror on the wall: A comparative evaluation of composite-based structural equation modelling methods. Journal of the Academy of Marketing Science, 45, 616-632.
Hakanen, J. J., Schaufeli, W. B., Ahola, K. (2008). The Job Demands-Resources model: A three-year cross-lagged study of burnout, depression, commitment, and work engagement.
Harter, J. K., Schmidt, F. L., Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: a meta-analysis.
Haryanni, H., Rohani, S., Mumtaz, M., Mohamed, B., & Azrai, A. (2014). Job Satisfaction, Organizational Commitment and Stress among Offshore Oil and Gas Platform Employees. Asian Social Science. 10. 28. 10.5539/ass.v10n11p28.
Hayduk, L. A., & Littvay, L. (2012). Should researchers use single indicators, best indicators, or multiple indicators in structural equation models? BMC Medical Research Methodology.12(159).
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the academy of marketing science, 43(1), 115-135.
Jaros, S. (2015). Meyer and Allen model of organizational commitment: Measurement issues. The Icfai Journal of Organizational Behavior.
John, P. M., & Natalya, M. P. (2010) Normative commitment in the workplace: A theoretical analysis and re-conceptualization
Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692–724.
Kanter, R. M. (1968). Commitment and social organization: A study of commitment mechanisms in utopian communities. American Sociological Review, 33, 499?517.
Khodakarami, N., and Dirani, K. (2020), "Drivers of employee engagement: differences by work area and gender", Industrial and Commercial Training, Vol. 52 No. 1, pp. 81-91. https://doi.org/10.1108/ICT-06-2019-0060
Kline, R. B. (2011). Principles and practice of structural equation modeling. New York: Guilford Press.
Lohmoller, J. B. (1989), Latent Variable Path Modeling with Partial Least Squares, Physica, Heidelberg, Germany.
Martín, S. S. (2008). Relational and economic antecedents of organisational commitment
May, G. R. L., Harter, L. M. (2004). The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work
Meyer, J. P., & Parfyonova, N. M. (2010). Normative commitment in the workplace: A theoretical analysis and re-conceptualization. Human Resource Management Review, 20, 283–294.
Newstrom, J. W. (2015). Organization behavior: human behavior at work, 12tth edition. Boston: McGraw Hill.
Ringle, C., Wende, S., & Will, A. (2015). SmartPLS 3.2.9. Retrieved from http://www.smartpls.com
Roldán, J. L., & Sánchez-Franco, M. J. (2012). Variance-based structural equation modeling: Guidelines for using partial least squares. In M. Mora, O. Gelman, A. L. Steenkamp, & M. Raisinghani (Eds.), Research methodologies, innovations and philosophies in software systems engineering and information systems (pp. 193-221). Hershey, PA: IGI Global.
Roussenau, D. M. (1995), Promises in Action: Psychological Contracts in Organizations, Sage, Newbury Park, CA.
Rothbard, N. (2001). Enriching or depleting? The dynamics of engagement in work and family roles
Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology.
Schaufeli, W. B., Salanova, M., González-Roma, V. A., & Bakker, A. B. (2002). The Measurement of Engagement and Burnout: a Two Sample Confirmatory Factor Analytic Approach. Journal of Happiness Studies.
Scholl, R. W. (1981). Differentiating organizational commitment from expectancy as a motivating force. Academy of Management Review, 6, 589–599.
Sonnentag, S. (2011). Research on work engagement is well and alive. European Journal of Work and Organizational Psychology. https://doi.org/10.1080/1359432X.2010Rothbard, N. P. (2001). Enriching or Depleting? The Dynamics of Engagement in Work and Family Roles. Administrative Science Quarterly.
Wachira, J. M. (2013). Relationship between employee engagement and commitment in barclays bank of Kenya
Wayne, S. J., Shore, L. M., & Liden, R. C. (1997). Perceived organizational support and leader-member exchange. A social exchange perspective. Academy of Management Journal, 40(1), 82–111. doi:10.2307/257021
Wiener, Y. (1982). Commitment in organizations: A normative view. Academy of Management Review, 7, 418?42
Wiener, Y., & Gechman, A. S. (1977). Commitment: A behavioral approach to job involvement. Journal of Vocational Behavior.
In-Text Citation: (Mokhtar et al., 2020)
To Cite this Article: Mokhtar, R., Ambad, S. N. A., Annuar, S. N. S., & Lajuni, N. (2020). Does Coworkers Support Matters? Employee Engagement Study in Malaysia Oil and Gas Offshore Operations. International Journal of Academic Research in Business and Social Sciences, 10(7), 232–244.
Copyright: © 2020 The Author(s)
Published by Human Resource Management Academic Research Society (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode