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International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Examining User Perceived Information Quality of Health-Related Websites

Siti Noorsuriani Maon, Naffisah Mohd Hassan

http://dx.doi.org/10.6007/IJARBSS/v10-i7/7430

Open access

A remarkable advancement of technology has encouraged people to take in-charge of personal health management through getting more information about diseases, illness and health via health-related websites. As websites and design features are aplenty, this research explores the acceptance of their technological compelling web design features. However, the evaluation of the quality of health-related websites still needs more investigation. The purpose of this study is to examine the information quality dimensions of technological features in the health websites by using explanatory factor analysis (EFA). A survey instrument was designed, validated and distributed to health-related websites users. In total, 482 data were used for the exploratory and internal consistency tests. From the Exploratory Factor Analysis (EFA), the findings have revealed successfully identified five factors with 74.88% of total variance explained. The study findings are significant as it helps in providing essential directions for the critical technological factors influencing the success of a health-related website for improving e-health literacy and positively affects the user-health behaviour, which would potentially yield refinements in existing website.

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In-Text Citation: (Maon & Hassan, 2020)
To Cite this Article: Maon, S. N., & Hassan, N. M. (2020). Examining User Perceived Information Quality of Health-Related Websites. International Journal of Academic Research in Business and Social Sciences, 10(7), 395–405.