Journal Screenshot

International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Women’s Position in Today’s Hotel Industry: An Overview

Mousa Masadeh, Fawwaz Alhammad

http://dx.doi.org/10.6007/IJARBSS/v10-i7/7453

Open access

This study aims to shed light on the gender inequity in the hotel industry by reviewing the related literature and drawing a comprehensive picture of this phenomenon. A review of the literature on hotel industry and hospitality industry was conducted. The review was based on four main questions that aimed to collect information on indicators of gender inequity, the actual representation of women and the reasons and justification for this phenomenon. The results of the study revealed that there are several indicators of gender inequity in the hotel industry. Women are not fairly represented in the hotel industry and struggle in their career progression. Moreover, gender inequity in this industry is further supported by social and cultural values, corporate culture, and men's domination in the industry. This happens even though women are outperforming their male counterparts in several circumstances. The study suggests a research agenda for further clarifying this phenomenon and suggests solutions to address this phenomenon globally.

Alhammad, F. A. (2020), “Trends in Tourism Entrepreneurship Research: A Systematic Review”, Jordan Journal of Business Administration, 6(1), 207-330.
Baines, A. (1998), “Technology and tourism”, Work Study, 4(5), 160-163.
Baum, T., Amoah, V., & Spivack, S. (1997), “Policy dimensions of human resource management in the tourism and hospitality industries”, International Journal of Contemporary Hospitality Management, 9(5), 221-229 .
Biswas, R., & Cassell, C. (1996), “Strategic HRM and the gendered division of labour in the hotel industry: A case study” Personnel Review, 25(2), 19-34.
Blayney, C., & Blotnicky, K. (2017), “Women’s Representation in the Hotel Industry” International Journal of Management and Human Resources, 5(1), International Journal of Management and Human Resources, 5(1), 2017, p. 49+. Gale Academic OneFile, Accessed 5 May 2020.
Brewster, C., & Scullion, H. (1997), “A review and an agenda for expatriate HRM" Human Resource Management Journal, Vol. 7 No. 3, pp. 32-41.
Davies, D., Taylor, R., & Savery, L. (2001), “The role of appraisal, remuneration and training in improving staff relations in the Western Australian accommodation industry: a comparative study” Journal of European Industrial Training, Vol. 25 No. 7, pp. 366-373.
Gonzalez-Serrano, L., Villacé-Molinero, T., Talón-Ballestero, P., & De La Fuente-Cabrero, C. (2018), “Women and the glass ceiling in the community of madrid hotel industry” International Journal of Human Resources Development and Management, Vol. 18 No. 1, pp. 91–111.
Gröschl, S., & Doherty, L. (1999), “Diversity management in practice” International Journal of Contemporary Hospitality Management, Vol. 11 No. 6, pp. 262-268.
Gupta, M. (2018), “Gender Equality Policies in Indian Hotel Industry” Gender Economics, 519–545. https://doi.org/10.4018/978-1-5225-7510-8.ch025 Accessed 5 May 2020
Hayajenh, A. F., Maghrabi, A. S., & Al-Dabbagh, T. H. (1994), "Research Note: Assessing the Effect of Nepotism on Human Resource Managers” International Journal of Manpower, Vol. 15 No. 1 15, pp. 60-67.
Jones, M. (1992), “Failure to promote women: a serious loss” Caterer and Hotelkeeper, 9 January, p.12. Jordan, F. (1997) “An occupational hazard? Sex segregation in tourism employment” Tourism Management, Vol. 18, No. 8, pp. 525-534.
Kattara, H. (2005), “Career challenges for female managers in Egyptian hotels” International Journal of Contemporary Hospitality Management, Vol. 17 No. 3, pp. 238-251.
Koburtay, T., & Syed, J. (2019), “A contextual study of female-leader role stereotypes in the hotel sector” Journal of Sustainable Tourism, Vol. 27 No. 1, pp. 52–73.
Kumara, Y. (2018), “Career development of women in the hotel industry: An Overview” Journal of Applied and Natural Science, Vol. 10 No. 1, pp. 330–338.
Lee, C., & Chon, K. S. (2000), “An investigation of multicultural training practices in the restaurant industry: the training cycle approach” International Journal of Contemporary Hospitality Management, Vol. 12 No. 2, pp. 126-34.
Li, L., & Leung, R. W. (2001), “Female managers in Asian hotels: profile and career challenges” International Journal of Contemporary Hospitality Management, Vol. 13 No. 4, pp.189-196 .
Linehan, M., & Scullion, H. (2001), “Challenges for female international managers: evidence From Europe” Journal of Managerial Psychology, Vol. 16 No. 3, pp. 215-228.
Liu, J., & Wilson, D. (2001), “The unchanging perception of women as managers” Women in Management Review, Vol. 16 No. 4, pp.163-173.
Magablih, K. (2000), “Role of Female Employees in the Hotel Industry of Jordan.” Al Edari, Vol. 83, pp.181- 210.
Magablih, K. (2006), “Dimensions of Women Participation in the Jordanian Tourism Industry” Abhath Al Yarmouk, Vol. 22 No. 1, pp. 95-122.
Masadeh, M. (2009), Human Resources in international hotel chains in Jordan: “Out-of-country” training determinants. Unpublished PhD thesis. Coventry University.
Masadeh, M. (2013a), “Women in the Hotel Industry: What’s Missing from this Picture?”, International Journal of Academic Research in Business and Social Sciences, Vol. 3 No. 1, pp. 573- 580.
Masadeh, M. (2013b), “Perspectives on Foreign Training: Middle Managers in Jordan's International Hotel Chains”, European Journal of Tourism Research, Vol. 6 No. 1, pp. 20-35.
Masadeh, M. (2013c), “Out-of-Country Training for Hotel Middle Managers in Jordan: Selection Criteria and Implications”, European Journal of Tourism, Hospitality and Recreation, Vol. 4 No. 1, pp. 105-122.
Masadeh, D. M., Al-Ababneh, D. M., Al-Sabi, D. S., & Habiballah, D. M. (2019), “Perspectives on Gender Imbalance in Hotel Education: Reasons and Remedies” International Journal of Business and Social Science, Vol.10 No. 3, pp.37–49.
Maxwell, G. A. (1997), “Hotel general management: views from above the glass ceiling” International Journal of Contemporary Hospitality Management, Vol. 9 Vol. 5/6, pp. 230-235.
Menicucci, E., Paolucci, G., and Paoloni, N. (2019), “Does gender matter for hotel performance? Evidence from the Italian hospitality industry” International Journal of Tourism Research, Vol. 21 No. 5, pp. 625–638.
Patwardhan, V., Mayya, S., and Joshi, H. (2018), “Women managers moving on: What might influence their career advancement and satisfaction in the Indian hotel industry?” Prabandhan: Indian Journal of Management, Vol. 11, No. 12, pp. 7-20.
Peacock, M. (1995), “"A job well done": hospitality managers and success.” International Journal of Contemporary Hospitality Management, Vol, 7 No. 2, pp. 48-51
Pine, R. (1997), “Hong Kong's changing hotel industry and the current and potential utilization. of
women in management and leadership roles” working papers, Hong Kong. Rahman, A. Mehat, N. H., & Hamzah, K. (2019), “Discrimination Against Women in Workplace?: A Case Study on Hotel Dress Code” Journal of Hospitality and Networks, Vol. 1 No. 1, pp. 18–22.
Ramos, V., Rey-Maquieira, J., & Tugores, M. (2004), “The role of training in changing an economy specialising in tourism” International Journal of Manpower, Vol. 25 No. 1, pp. 55-72 Shirley, S. (1995), "Getting the gender issue on the agenda” Professional Manager, January, 12-14.
Smith, P. L., & Smits, S. J. (1994), “The feminisation of leadership?” Training and Development, Vol. 48 No. 2, pp. 43-46.
Timo, N., & Davidson, M. (2005), “A survey of employee relations practices and demographics of MNC chain and domestic luxury hotels in Australia” Employee Relations Vol. 27 No. 2, pp. 175-192.
Treven, S. (2003), “International training: the training of managers for assignment abroad” Education + Training Vol. 45 No. 8/9, pp. 550-557.
Woods, R. H., & Viehland, D. (2000), “Women in hotel management” Cornell Hotel and Restaurant Administration Quarterly Vol. 41 No. 5, pp. 51-54.
Yasin, E. S. A., Abdelmaboud, A. E., Saad, H. E., & Qoura, O. E. (2019), “What Challenges Affect Women work in the Hotel industry? Evidence from Five Star hotels in Cairo”, International Journal of Heritage, Tourism and Hospitality, Vol. 13 No. 1, pp. 35–47.
Wong, C. S., & Chung, K. M. (2003), “Work values of Chinese food service managers” International Journal of Contemporary Hospitality Management, Vol. 15 No. 2, pp. 66-75.
Würth, A. (2004), “Women’s Rights in the rab world: Overview of the status of women in family law with special reference to the influence of Islamic factors. Retrieved from http://www.gtz.de/de/dokumente/en-frauenrechte-arab-welt.pdf Accessed 5 May 2020.

In-Text Citation: (Masadeh & Alhammad, 2020)
To Cite this Article: Masadeh, M., & Alhammad, F. (2020). Women’s Position in Today’s Hotel Industry: An Overview. International Journal of Academic Research in Business and Social Sciences, 10(7), 507–517.