ISSN: 2222-6990
Open access
The society seems very hard to choose authentic and usable information with the right sources. It is maybe due to not knowing in determining precise and accurate information. The purpose of the study is to develop a model of online information credibility, which will provide the society with a guide to evaluation criteria to judge the credibility of online information use in their daily lives. The outcome also will able to facilitate government to educate society on how to use the information ethically to prevent misuse and misinterpret information that might affect national security. This paper postulated two objectives: i) to identify the evaluation criteria to justify the credibility of online information that able to provide trust among society in Malaysia (ii) to establish a framework on online information credibility among teenagers. Consequently, the study pursues to extend establish the theory by forming a model consisting variables which focus on young people’s (a) social interaction, (b) cognitive status, and (c) identify/value negotiation and information creation during their contact with information. The proposed study adopted The Radical Change theory yielded a new model that will help understand youth information-related activities as a whole and their interrelationships. This study not just focus of personal routines or search sessions isolated from the context, but also to come out with a guide to help youth in choosing authentic and credible information.
Abdulla, R. A., Garrison, B., Salwen, M., Driscoll P., Casey D. (2002). The credibility of newspaper, television news and online news. Journalism and Mass Communication. Retreived June 2019, from: http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.556.4841&rep=rep1&type=pdf
Alivi, M. A., Ghazali, A. H. A., Tamam, E., & Osman, M. N. (2018). A Review of New Media in Malaysia: Issues Affecting Society. International Journal of Academic Research in Business and Social Sciences, 8(2), 12–29.
Shah, A. A., and Ravana, S. D. (2014). Evaluating Information Credibility of Digital Content using Hybrid Approach. International Journal of Information Systems and Engineering (online), Volume 2, Issue 1, p. 92-99.
Bhalla, P. (2019). How Has The Internet Changed Our Lives?. Retrieved April 2020, from: https://360.shiprocket.in/blog/how-internet-changed-our-lives/
Burgoon, M., Burgoon, J. K., and Wilkinson, M. (1981). Newspaper Image and Evaluation. Journalism quarterly, 58(3), 411-433.
Cascio, W. F., and Montealegre, R. (2016). How Technology Is Changing Work and Organizations. Annual Review of Organizational Psychology and Organizational Behavior 3(1):349-375. DOI: 10.1146/annurev-orgpsych-041015-062352
Eastin, M. S. (2001). "Credibility Assessments of Online Health Information: The Effects of Source Expertise and Knowledge of Content". Journal of Computer-Mediated Communication, 6(4).
Eisend, M. (2006). "Source Credibility Dimensions in Marketing Communication – A Generalized Solution". Journal of Empirical Generalizations in Marketing Science, 10(1), 1-33
Fogg, B. J. (2002). Persuasive Technology: Using Computers to Change What We Think and Do. Morgan Kaufman: New York, NY.
Fogg, B. J., Soohoo, C., Danielson, D. R., Marable, L., Stanford, J., and Tauber, E. R. (2003), “How do users evaluate the credibility of web sites? A study with over 2,500 participants”, Proceedings of the 2003 Conference on Designing for User Experiences, San Francisco, CA, USA, pp. 1-15.
Fogg, B. J., Marshall, J., Laraki, O., Osipovich, A., Varma, C., Fang, N., Paul, J., Rangnekar, A., Shon, J., Swani, P., and Treinen, M. (2001), “What makes web sites credible? A report on a large quantitative study”, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Seattle, Washington, USA, March 31-April 4, pp. 61-8.
Fogg, B. J., Marshal, J., Osipovich, A., Varma, C., Laraki, O., Fang, N., Paul, J., Rangnekar, A.,Shon, J., Swani, P., and Treinen, M. (2000), “Elements that affect web credibility: early results from a self-report study”, Proceedings of ACM CHI ’00 Extended Abstracts on Human Factors in Computing Systems, The Hague, The Netherlands, pp. 287-8.
Gass, R. H., and Seiter, J. S. (2007). Persuasion, social influence, and compliance gaining (3rd ed.). Boston: Pearson Education, Inc.
Garrison, B. (2003). The perceived credibility of electronic mail in newspaper newsgathering. Paper presented at the Newspaper Division, Association for Education in Journalism and Mass Communication conference.
Griffin, E. (2009). A first look at communication theory (7th ed.). New York: McGraw-Hill.
Hassan, Z., Hussin, N., Hashim, H., & Tokiran, N. S. M. (2020). Information Seeking in Knowledge Society: Choose Right from Wrong. International Journal of Asian Social Science, 10(3), 151-158.
Hilligoss, B., and Rieh, S. Y., 2008. Developing a unifying framework of credibility assessment: Construct, heuristics, and interaction in context. Information Processing and Management, 44(4), 1467-1484.
Johnson, T. J., Kaye, B. K. (2015). Reasons to believe: Influence of credibility on motivations for using social networks. Computers in Human Behavior 50, p.544–555
Kadir, M. R. A., Johari, N. I. S., & Hussin, N. (2018). Information Needs and Information Seeking Behaviour: A Case Study on Students in Private University Library. International Journal of Academic Research in Progressive Education and Development, 7(3), 226–235.
Liu, Z. (2003). Perception of credibility of scholarly information on the web. Information processing and management, 40(2004), 1027-1038.
Lu, H., and Andrews, J. E. (2006). College Students’ Perception of the Absolute Media Credibility about SARS-Related News during the SARS Outbreak in Taiwan. China Media Research, 2(2), 85-93.
Malaysian Communications and Multimedia Commission. (2018). Internet User Survey 2018. Retrieved June 2019, from:
https://www.mcmc.gov.my/skmmgovmy/media/General/pdf/Internet-Users-Survey-2018.pdf
Metzger, M. J. and Flanagin, A. J. (2013). “Credibility and trust of information in online environments: the use of cognitive heuristics. Journal of Pragmatics, 59; p:210-220.
O’Keefe, D. J. (1990). Persuasion Theory and Research. Newbury Park, CA: SagePew
Omar, B. (2017). online news production, consumption and immediacy: The remediation
Perspective. Malaysian Journal of Communication, 33(3), 250-266. doi:10.17576/JKMJC-
2017-3303-15.
Pryor, L., & Grabowicz, P. (2001). Privacy disclosure on news sites low: Detailed study suggests new media needs to work on public trust. Online Journalism Review. Retrieved August 14, 2001 from http://ojr.usc.edu/content/story.cfm?id=595
Sbaffi, L., and Rowley, J. (2017). Trust and Credibility in Web-Based Health Information: A Review and Agenda for Future Research. Journal of medical Internet research, 19(6), e218. https://doi.org/10.2196/jmir.7579
Statista. (2019). Number of internet users worldwide until 2019. Retrieved April 2020, from: https://www.statista.com/statistics/273018/number-of-internet-users-worldwide/
Self, C. C. (1996). Credibility. In M. B. Salwen and D. W. Stacks (Eds.). An integrated approach to communication theory and research (pp. 421-441). Mahwah: NJ: Erlbaum
Rahim, S. (2020). Fake news spreading faster than Covid-19 in Malaysia. The Strait Times. Retrieved April 2020, from: https://www.nst.com.my/news/nation/2020/03/572006/fake-news-spreading-faster-covid-19-malaysia
Wathen, C. N., and Burkell, J. (2002) "Believe it or not: Factors influencing credibility on the web". Journal of the American Society for Information Science and Technology, 53(2), 134-144.
In-Text Citation: (Hussin, et. al., 2020)
To Cite this Article: Hussin, N., Hashim, H., Mokhtar, W. N. H. W., Tokiran, Nurul S. M., Nordin, N., Izhar, T. A. T., and Ibrahim, Z. (2020). Theorizing Online Information Credibility among Teenagers. International Journal of Academic Research in Business and Social Sciences. 10(11), 516-526.
Copyright: © 2020 The Author(s)
Published by HRMARS (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode