ISSN: 2222-6990
Open access
This study is aimed at identifying the effect of applying knowledge management processes on the organizational innovation in Qatari telecommunications companies. In order to achieve this goal, the researcher relied on the descriptive and analytical approach and designed a questionnaire and distributed the same to the study sample which is consisting of (322) employees who work for Qatar Telecom, (Ooredoo) and Vodafone Qatar. The study found out that there is a high relative importance of knowledge management processes, where the arithmetic average was (4.100), and the relative importance of organizational innovation was high, and hence, the arithmetic average reached (4.061). Furthermore, the study found out there is an impact of applying knowledge management processes in achieving organizational innovation, besides an impact for each of knowledge acquisition, knowledge sharing, knowledge storage, and knowledge application in achieving organizational innovation. Accordingly, the study recommended an increase in the level of interest of the Qatari telecommunications company’s management in providing all the conditions and requirements for applying knowledge management processes, and paying more attention to organizational innovation, besides providing the necessary supportive environment for the creative and distinguished.
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In-Text Citation: (Hbabi & Alomari, 2020)
To Cite this Article: Hbabi, K. N. Al, & Alomari, Z. S. (2020). The Impact of Knowledge management processes on Organizational Innovation. International Journal of Academic Research in Business and Social Sciences, 10(11), 949–967.
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