ISSN: 2222-6990
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Labour dispute is inevitable between employees and employers, but it must be resolved. Negotiation is one of the common methods of resolving labour dispute between disputing parties. However, the success and failure of negotiation depends much on disputant's emotional expression on the negotiation table. Under normal circumstances, negotiators express their anger on the bargaining table when they are not satisfied with their opponent's offers/demands.
Furthermore, disputants also express their anger on the bargaining table when the other negotiators continue pressing home their demands, neglecting the interests of their counterparts. Parties whose demands has not been treated with respect and dignity by the other parties might display anger as a strategical movement to pave ways for an amicably satisfactory resolution between both parties. This paper, review benefits and ramifications of anger expression on the process and outcome of negotiation. this paper also discussed when and how negotiators should express their anger on the bargaining table.
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In-Text Citation: (Abigail et al., 2021)
To Cite this Article: Abigail, D-M., Y., Eden, D. B., & Dolhadi, S. F. B. (2021). A Review of Anger Expression and its Influence on The Process and Outcome of Negotiation . International Journal of Academic Research in Business and Social Sciences, 11(1), 700–708.
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