ISSN: 2222-6990
Open access
The goal of this research is to identify the importance of integrate the government entities with payment gateway and collect the required fee. Also, the factors that will affect the merchants’ intention to adopt online payment gateway in government sector in Sultanate of Oman. The research is done qualitatively and the data collection method being used is interview. The interview was done with one seiner from Royal Oman Police and Ministry of Manpower as the largest government entities in the country. Through the research it presents the payment lifecycle for each entity since old days up to date. Additionally, it is showed the importance on the progress with the latest technology used of collecting fee instead of the traditional technique. Also, it is recommended for online payment gateway providers for the government entities in Sultanate of Oman to attract the organization by improving the systems, social influence activities, facilitation, and secure environments. Finally, this research has enlightened and enhanced the government sector in Sultanate of Oman knowledge of current situation of e-commerce especially online payment gateway and importance of ecosystem.
Alton, L. (2017). 9 Things to Look for in a Payment Gateway. [Online] Available at: https://www.entrepreneur.com/article/294964
Anil. (2019). Head of Cards [Interview]
e-government services (2018). E-Payment Gateway. [Online] Available at: https://omanportal.gov.om/wps/portal/index/gov/centralinitiative/epaymentgateway/!ut/p/a1/hc_BboJAEAbgpEoM7uL69rbNkQURNLQIO6lwWa7kiBLgJbXFxsubSyd2z_5_mQGFOSg6uKrNEVf2rqo7lnxt-SFcLJNMBLiQFAS-uzFLKMexxGcRoB_jMT_ kdQsyRYTYBhgJisd7GXZgRpuPGXIl3RIOG_QfQaS6Qs2
Authority, I. T. (2019). E-Payment Gateway. [Online] Available at:
https://omanportal.gov.om/wps/portal/index/gov/centralinitiative/epaymentgateway/!ut/p/a1/hc_BboJAEAbgp-EoM7uL69rbNkQURNLQIO6lwWa7kiBLgJbXFxsubSyd2z_5_mQGFOSg6uKrNEVf2rqo7lnxt-SFcLJNMBLiQFAS-uzFLKMexxGcRoB_jMT_-kdQsyRYTYBhgJisd7GXZgRpuPGXIl3RIOG_QfQaS6Qs2
ITA. (2018). Oman Country Commercial Guide. [Online] Available at:
https://www.export.gov/article?id=Oman-eCommerce
GoCardless. (2016). Payment Gateways: 10 questions to find the right one for you. [Online]
Available at: https://gocardless.com/guides/posts/payment-gateways/
ISGS. (2016). Payment Gateway Integration. [Online] Available at: https://www.gccgeneral.com/service/payment-gateway-integration/
Kalbani, M. A. A. (2019). Head of Information Technology [Interview]
Kearney, A. (2016). Getting in On the GCC E-Commerce Game, Korea: s.n.
Mahrazi, M. K. A. (2019). Head of Revenue [Interview]
Masrori, M. S. A. (2019). Head of Fianince [Interview]
MOMP. (2019). MInistry of Manpower. [Online] Available at:
https://www.manpower.gov.om/ManpowerAllEServices/Details/Part-Time-Employee-Data-Form-establishments-291
Nagasubramanian, R., & Rajagopalan, S. P. (2012). Payment Gateway-Innovation in Multiple Payments. International Journal of Computer Applications, 59(16).
E-government services (2018). E-Payment Gateway. [Online] Available at: https://omanportal.gov.om/wps/portal/index/gov/centralinitiative/epaymentgateway/!ut/p/a1/hc_BboJAEAbgp-EoM7uL69rbNkQURNLQIO6lwWa7kiBLgJbXFxsubSyd2z_5_mQGFOSg6uKrNEVf2rqo7lnxt-SFcLJNMBLiQFAS-uzFLKMexxGcRoB_jMT_-kdQsyRYTYBhgJisd7GXZgRpuPGXIl3RIOG_QfQaS6Qs2
Hostmerchantservices. (2019). How Payment Gateways Work. [Online]
Available at: https://www.hostmerchantservices.com/articles/payment-gateway-articles/how-payment-gateways-work/
Paypal. (2020). Payment gateway: the technology behind the sale. [Online] Available at: https://www.paypal.com/us/brc/article/what-is-a-payment-gateway
Gulati, V. P., & Srivastava, S. (2007). The empowered internet payment gateway. In International Conference on E-Governance (pp. 98-107).
Yang, W. (2017). Analysis On Online Payment Systems Of E-Commerce. Oulu University of Applied ciences, 9.
In-Text Citation: (Shekaili et. Al., 2021)
To Cite this Article: Shekaili, A. S. A., Karim, A. M., & Farhana, N. (2021). The Empowered of Payment Gateway for Government Entities in Sultanate of Oman. International Journal of Academic Research in Business and Social Sciences, 11(1), 575–594.
Copyright: © 2021 The Author(s)
Published by HRMARS (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode