ISSN: 2222-6990
Open access
In recent times, the threats and incidents of violence perpetrated by civilians have become more and more prevalent and frequent among members and health workers. The problem occurs in most health facilities, especially in government hospitals and health clinics. It is clear that threats and violence that indirectly interfere with the productivity of staff and employees in the Ministry of Health, Malaysia (MOH). As such, these threats and incidents of violence also affect and impact the sustainability of the delivery of medical services especially to the people of the country. On the other hand, it is also a concern that it may affect the ability of the organization to function well and maintain a strong corporate image. Examples of the diversity of threats and incidents of violent violence are frequently encountered by MOH health workers such as physical attacks, verbal attacks, social media outbreaks and so on. However, most cases of these threats and violence are often not reported. Unfortunately, the threats and incidents of violence come from patients and families of patients. It is a challenge that needs to be addressed more professionally to ensure uninterrupted service continuity and continuous service delivery to customers
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In-Text Citation: (Rustam & Habidin, 2021)
To Cite this Article: Rustam, M. F., & Habidin, N. F. (2021). Diversity Threats and Incidents of Violence over the Staff, Ministry of Health. International Journal of Academic Research in Business and Social Sciences, 11(1), 858–866.
Copyright: © 2021 The Author(s)
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