ISSN: 2222-6990
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International Organization for Standardization (ISO) is to produce quality management procedures and involves the responsibility of lecturers to implement teaching and learning based on the procedures outlined by the organization of the educational institution. This study will be conducted to know the perception of lecturers in Politeknik Kuching Sarawak (PKS) on the importance of ISO and ISO's ability to improve the quality of Teaching and Learning (T&L) based on factors such as teaching preparation, teaching delivery, teaching content, teaching aids (ABBM), T&L Documents and lecturer's personality. This study will use quantitative design, including descriptive statistical tests based on the questionnaire. The population of this study was comprised of the entire PKS` lecturers. The expected result is the lecturers evaluate ISO as an important factor in improving the quality of T&L.
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In-Text Citation: (Sapon, 2021)
To Cite this Article: Sapon, N. (2021). ISO Capabilities in Enhancing the Quality of Teaching & Learning in Malaysian Polytechnic. International Journal of Academic Research in Business and Social Sciences, 11(1), 877–889.
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