Journal Screenshot

International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

The Conceptual Framework for Analyze Efficiency in Land Tax Administration System

Siti Norfaizah Sahari, Salfarina Samsudin, Robiah Suratman

http://dx.doi.org/10.6007/IJARBSS/v11-i1/9016

Open access

This paper aims to develop a conceptual framework of land tax administration and collection efficiency that can be used to analyze and discuss tax performance. Relevant literature was sourced using keywords pertaining to tax administration, tax collection and tax efficiency variables to identify the constructs of the framework. The paper then developed and proposed a conceptual model to study the efficiency of land tax system by land administration institutions. The findings revealed that eighteen elements of land tax administration and collection efficiency were identified, namely, administrative strategy, awareness creation, comprehensive assessment, compliance strategy, anti- corruption practice, human resources management, monitoring and evaluation, law enforcement, leadership style, private participation, public enlightenment, rules and regulations, service delivery, tax audit practice, tax agencies, collection strategy, use of ICT, and tax reforms and amendment. The proposed conceptual framework may assist future research in providing a structured approach for assessing tax administration and collection performance. The framework may also assist tax authorities in designing strategic planning to improve the land tax system. An acceptable and specific measurement of tax administration and collection efficiency has been proposed and tested as a tool for analyzing and discussing land tax performance variables. This framework can help policy makers to think about the right combination of strategies in specific contexts.

Abiola, J., & Asiweh, M. (2012). Impact of Tax Administration on Government Revenue in a Developing Economy – A Case Study of Nigeria. International Journal of Business and Social Science, 3(8), 99–113.
Akintoye, I. R., & Tashie, G. A. (2013). The Effect of Tax Compliance on Economic Growth and Development in Nigeria, West - Africa. British Journal of Arts and Social Sciences, 11(Ii), 222–231.
Alabede, J. O., Ariffin, Z. B., & Idris, K. M. (2011). Determinants of Tax Compliance Behaviour: A Proposed Model for Nigeria. International Research Journal of Finance & Economics, 78(78), 121–136.
Alias, B. (2002). Analysis Factor That Contribute to The Accumulation of Uncollected Rates in Local Authorities in Malaysia, Unpublish PhD Thesis, Universiti Teknologi Malaysia.
Alm, J., Martinez, V. J., & McClellan, C. (2016). Corruption and Firm Tax Evasion. Journal of Economic Behavior and Organization, 124, 146–163.
Anyaduba, J. O. (2018). Sensitivity of Nigeria’s Taxable Capacity to Government’s Tax Efforts. Finance India, 32(2), 507–518.
Appah, E., & Oyandonghan, J. K. (2011). The Challenges of Tax Mobilisation and Management in The Nigerian Economy. Journal of Business Administration and Management, 2(6), 128–136.
Auerbach, A. J., & Hines, J. R. (2002). Taxation and Economic Efficiency. In Handbook of Public Economics (Vol. 3).
Australian Taxation Office. (2007). “Guide for Researchers. Literature Review: Measuring Compliance Effectiveness.”
Bartuševi?ien?, I., & Šakalyt?, E. (2013). Organizational Assessment: Effectiveness Vs. Efficiency. Social Transformations in Contemporary Society, 2013(1), 45–53.
Baurer, L. I. (2005). Tax Administrations and Small and Medium Enterprises (SMEs) in Developing Countries.
Bird, R. M., & Zolt, E. M. (2008). Technology and Taxation in Developing Countries: From Hand to Mouse. In SSRN.
Chan, C. W., Troutman, C. S., & O’Bryan, D. (2000). An Expanded Model of Taxpayer Compliance: Empirical Evidence from The United States and Hong Kong. Journal of International Accounting, Auditing and Taxation, 9(2), 83–103.
Chatama, Y. J. (2013). The Impact of ICT On Taxation: The Case of Large Taxpayer Department of Tanzania Revenue Authority. Developing Country Studies, 3(2), 91–101.
Connolly, S., & Munro, A. (1999). Economics of the Public Sector. Prentice Hall Europe.
Crandall, W., & Bodin, J.-P. (2005). Revenue Administration Reform in Middle Eastern Countries. IMF Working Papers, 48.
Dale, P. F., & McLaughlin, J. D. (1999). Land Administration. Oxford University Press.
Ding, C. (2003). Land Policy Reform in China: Assessment and Prospects. Land Use Policy, 20(2), 109–120.
Djankov, S., Ganser, T., McLiesh, C., Ramalho, R., & Shleifer, A. (2010). The Effect of Corporate Taxes on Investment and Entrepreneurship. American Economic Journal: Macroeconomics, 2(3), 31–64.
Gallagher, M. (2005). Benchmarking Tax System. Central Europe, 144, 125–144.
Ganesh, M., & Indradevi, R. (2015). Importance and Effectiveness of Training and Development. Mediterranean Journal of Social Sciences, 6(1), 334–338.
Gauthier, B., & Reinikka, R. (2006). Shifting Tax Burdens Through Exemptions and Evasion: An Empirical Investigation of Uganda. Journal of African Economies, 15(3), 373–398.
George, D. S., & Diavastis, I. (2016). Tax Audit Effectiveness in Greek Firms: Tax Auditors Perceptions. Journal of Accounting and Taxation, 7(7), 123–130.
Gill, J. B. S. (2000). Diagnostic Framework for Revenue Administration. Technical Paper, (472), 68.
Hastuti. (2014). Tax Awareness and Tax Education: A Perception of Potential Taxpayers. International Journal of Business, Economics and Law, 5(1), 9.
Holcombe, R. G. (2006). The Tax Cost of Privatization. Southern Economic Journal, 56(3), 732.
Huang, J., & Rios, J. (2016). Optimal Tax Mix with Income Tax Non-compliance. Journal of Public Economics, 144, 52–63.
James, S., & Nobes, C. (2000). The Economics of Taxation. Essex: Pearson Education Limited.
Kasipillai, J. N. (2003). The Influence of Education on Tax Avoidance and Tax Evasion. eJournal of Tax Research, 1(2), 134–146.
Kasipillai, J., Aripin, N., & Amran, N. A. (2003). The Influence of Education on Tax Avoidance and Tax Evasion. 1(2), 134–146.
Kasipillai, J., Baldry, J., & Rao, P. D. (2000). Estimating the Size and Determinants of Hidden Income and Tax Evasion in Malaysia. Asian Review of Accounting, 8, 25–42.
Kayuza, H. (2006). Real Property Taxation in Tanzania: An Investigation on Implementation and Taxpayer Perceptions. Sweden.
Keen, M., & Slemrod, J. (2017). Optimal tax administration. Journal of Public Economics, 152, 133–142.
Keen, M., Toro, J., Baer, K., Perry, V., Norregaard, J., Ueda, J., Wingender, P. (2015). Current Challenges in Revenue Mobilization: Improving Tax Compliance. IMF Working Paper, (April), 1–79.
Hussein, K. M. (2006). Capacity Building Challenges in Malawi’s Local Government Reform Programme. Development Southern Africa, 23(3), 371–383.
Kirchler, E., & Wahl, I. (2010). Tax Compliance Inventory: TAX-I Voluntary Tax Compliance, Enforced Tax Compliance, Tax Avoidance, and Tax Evasion. Journal of Economic Psychology, 31(August 2016), 331–346.
Leibenstein, H. (2011). X-Efficiency Theory. In the New Palgrave Dictionary of Economics.
Machupa, O., Otaigo, E., Koloseni, D., & Shimba, F. (2011). Assessing the Factors Influencing Information Technology Investment Decisions. Communications in Computer and Information Science, 385–399.
McCluskey, W. J., & Franzsen, R. (2005). An Evaluation of The Property Tax in Tanzania. Property Management, 23(1), 43–69.
Miles, M., & Huberman, M. (1994). Data Management and Analysis Methods. Handbook of Qualitative Research, 428–444.
Al Fahmey Abdul Rahim, M. Y. (2010). Sources of Quit Rent Arrears. Unpublish PhD Thesis Universiti Teknologi Malaysia Skudai.
Noh, H. D. (2008). Hasil Cukai Tanah Negeri Kedah: Sejauh Manakah Kadar Cukai Tanah Negeri Kedah Bertepatan Dengan Konsep Cukai Mampu Bayar Oleh Pemilik Tanah. Universiti Teknologi Malaysia: Unpublish Thesis Sarjana.
Nwanna, G., & Richards, D. (2016). The Imperative of Basic Tax Education for Citizens. American Journal of Business Education (AJBE), 3(9).
Ogbonna, G. N., & Ebimobowei, A. (2012). Impact of Tax Reforms and Economic Growth of Nigeria: A Time Series Analysis. Current Research Journal of Social Sciences, 4(1), 62–68.
Plesko, G. A. (2003). An Evaluation of Alternative Measures of Corporate Tax Rates. Journal of Accounting and Economics, 35(2), 201–226.
Pommerehne, W. W., & Hannemann, W. H. (2004). Tax Rates, Tax Administration and Income Tax Evasion in Switzerland. Public Choice, 88(1–2), 161–170.
Ratcliffe, J. (1976). Land Policy: An Exploration of the Nature of Land in Society. London: The Anchor Press Ltd.
Remali, A. M., Qusyairi, A., Rahim, A., Noorzila, B. S., Mahmud, M. S., Syafiqah, N., & Shah, M. (2015). Factors Affecting the Tax Non-Compliance Attitude. National Symposium & Exhibition on Business & Accounting, (Nseba Iv), 1–7.
Saad, N. (2014). Tax Knowledge, Tax Complexity and Tax Compliance: Taxpayers’ View. Procedia - Social and Behavioral Sciences, 109, 1069–1075.
Sahari, S. N., & Samsudin, S. (2019). Literature Review on Performance Efficiency and Effectiveness in Tax Administration and Collection System. In GBES 2019, UTM Johor Baharu, Malaysia:24-26 June 2019.
Sahari, S. N., Samsudin, S., Bujang, A. A., & Jiram, W. R. (2018). A Review of Key Issues and Challenges in Malaysian Land Taxation to Enable Good Tax System in Land Administration. Journal of the Malaysian Institute of Planners, 9th IRERS 2018, 23-25 April 2018, INSPEN, Selangor.
Sahari, S. N., Samsudin, S., Bujang, A. A., Suratman, R., Rahman, M. S. A., & Jiram, W. R. A. (2020). General Review on Malaysia Land Taxation. International Journal of Academic Research in Business and Social Sciences, 10(3), 554–569.
Sahari, S. N., Samsudin, S., Bujang, A. A., Suratman, R., Rahman, M. S. A., & Jiram, W. R. A. (2020). Review on Malaysia tax performance: Rates and land tax. International Journal of Psychosocial Rehabilitation, 24(3), 694–716.
Sapiei, N., Abdullah, M., & Ismail, K. (2013). A Qualitative Findings of Tax Compliance Burden: Analysis of Tax Preparers Survey. American Journal of Economics, 3(i), 1–5.
Shemdoe, E. E. R. (2015). Factors Affecting Collection of Revenues in Muleba District Council in Kagera Region Tanzania: The Case Study of Muleba District Council in Kagera Region. Open University of Tanzania.
Sindzingre, A. (2007). Financing the developmental State: Tax and revenue issues. Development Policy Review, 25(5), 615–632.
Sommerfeld, R. M., Brock, H. R., & Anderson, H. M. (1981). An Introduction to Taxation. New York: Harcourt Brace Jovanovich.
Tessema, M. T., & Soeters, J. L. (2006). Practices and Challenges of Converting Former Fighters into Civil Servants: The Case of Eritrea. Public Administration and Development, 26(4), 359–371.
The Australian Government’s Overseas Aid Program. (2001). Undertaking Land Administration Projects: Sustainability, Affordability, Operational Efficiency and Good Practice Guidelines.
Vlassenko, I. (2001). Evaluation of The Efficiency and Fairness of British, French and Swedish Property Tax Systems. Property Management, 19(5), 384–416.
Walker, J. L. (1995). Service Encounter Satisfaction: Conceptualized. Journal of Services Marketing, 9(1), 5–14.
Whait, R. B. (2012). Developing Risk Management Strategies in Tax Administration: The Evolution of The Australian Taxation Office’s Compliance Model. eJournal of Tax Research, 10(2), 436–464.
Williamson, I., Enemark, S., Wallace, J., & Rajabifard, A. (2010). Land Administration for Sustainable Development. Sustainable Development, (April), 11–16.
Wisniewski, M. (2001). Using SERVQUAL To Assess Customer Satisfaction with Public Sector Services. Managing Service Quality: An International Journal, 11(6), 380–388.
Yang, Y., Ge, E., & Barns, R. (2011). Towards Effective and Efficient Identification of Potential Tax Agent Compliance Risk: A Stratified Random Sampling Approach. eJournal of Tax Research, 9(1), 116–137.

In-Text Citation: (Sahari et al., 2021)
To Cite this Article: Sahari, S. N., Samsudin, S., & Suratman, R. (2021). The Conceptual Framework for Analyze Efficiency in Land Tax Administration System. International Journal of Academic Research in Business and Social Sciences, 11(1), 938-956.