ISSN: 2222-6990
Open access
Employees performance is very significant for organization in achieving its organizational performance and profitability. Employees performance is related to their willingness and openness on doing assigned task, to increased their productivity which will lead to performance. Performance in return can become the source of satisfaction to employees who successfully completed their job. There are many factors that is associated with employee’s performance and one of it is job stress. However, this study aims to investigate the relationship between four job stressor factors namely time pressure, workload, lack of motivation and role ambiguity and employees’ performance. The study was conducted among 113 hotel workers in Kota Tinggi, Johor, by using structured questionnaires as the instruments of data collection method. The findings indicate significant relationship between lack of motivation and role ambiguity and employee’s performance. Thereby, the recommendation following the findings is for the organization to have planned and detailed job objectives to minimize role ambiguity and to permit certain degree of empowerment among employees to maximize their motivation.
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In-Text Citation: (Mokhtar et al., 2021)
To Cite this Article: Mokhtar, N., Adnan, N. A. binti, Ebrahim, Z. B. binti, Sauid, M. K. binti, & Mustakim, N. A. binti. (2021). The Relationship between Job Stressor and Employees’ Performance in Hotel Industry in Kota Tinggi, Johor. International Journal of Academic Research in Business and Social Sciences, 11(4), 630-637.
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