Journal Screenshot

International Journal of Academic Research in Economics and Management Sciences

Open Access Journal

ISSN: 2226-3624

Awareness towards Selection of Islamic Credit Card Among Malaysian Consumers

Nor Izati Mohamad, Nor Amilia Izzati Muhamad, Jaizah Othman, Aimi Anuar, Maryam Yousefi Nejad

http://dx.doi.org/10.6007/IJAREMS/v11-i2/13160

Open access

This study aimed to explore the level of awareness and understanding of Malaysian bank consumers on Islamic credit cards. The majority of bank consumers still lack awareness and knowledge in understanding about Islamic contracts in the bank. Still, only a few consumers are aware and choose Islamic credit cards facilities to avoid the prohibited element and get more benefits from Islamic credit cards. This study has used the quantitative method research. This study uses questionnaires to achieve the objectives of the research. A questionnaire has been designed and data was collected from 100 respondents of bank consumers in Malaysia. According to the findings, religious beliefs and attitudes were the most influential factors among Malaysian bank consumers' decisions to use Islamic credit cards. All of the hypotheses have been accepted. The limitation of this study was that only the employed respondents could answer this survey for the scope of this research. Furthermore, consumers who use Islamic credit cards are still the lowest compared to Conventional credit cards, thus the difficulty in collecting the data. The outcomes of this study will be used as a framework for future research in Islamic card usage and design. The Islamic credit card concept may also be applied to other Islamic products and services. These findings contribute to the level of knowledge of bank consumers in deciding to use Islamic credit cards.

Abduh, M., & Omar, M. A. (2012). Islamic-bank selection criteria in Malaysia: An AHP approach. Business Intelligence Journal (19182325), 5(2).
Amin, H. (2013). Factors influencing Malaysian bank customers to choose Islamic credit cards. Journal of Islamic Marketing, 4(3), 245–263. https://doi.org/10.1108/jima-02-2012-0013
Balarabe, A., & Abdullah, M. F. (2020). The Islamic Credit Card Based on Ujrah Concept: Journal of Emerging Economies and Islamic Research, 8(3), 74.
https://doi.org/10.24191/jeeir.v8i3.9556
Fishbein, M., & Ajzen, I. (2011). Predicting and changing behavior: The reasoned action approach. Psychology press.
Hussin, N. (2011) An Analysis Of Attitudes To Islamic And Conventional Credit Cards In Malaysia: Perspectives On Selection Criteria And Impact Analysis , Durham theses, Durham University. Available at Durham E-Theses Online: http://etheses.dur.ac.uk/3326/.
Johan, Z. J., & Putit, L. (2016). Conceptualizing the Influences of Knowledge and Religiosity on Islamic Credit Card Compliance. Procedia Economics and Finance, 37, 480–487. https://doi.org/10.1016/s2212-5671(16)30155-1
Pallant, J. (2020). SPSS survival manual: A step by step guide to data analysis using IBM SPSS. Routledge.
Dali, M. N. R. S. (2014). Islamic Credit Card Users’ Satisfaction: A Comparative Study. Islamic Credit Card Users’ Satisfaction: A Comparative Study, 1–442.
https://orca.cardiff.ac.uk/61777/1/2014%20Nuradli%20R%20Mohd%20Dali.pdf.
Sillah, B. M. (2017). Islamic Credit Cards: How Do They Work, And Is There A Better Alternative. Journal of Islamic Banking and Finance, 5(2), 1-8.
https://doi.org/10.15640/jibf.v5n2a1
Sun, S., Goh, T., Fam, K. S., and Xue, Y. (2012). The influence of religion on Islamic mobile phone banking services adoption. Journal of Islamic Marketing, 3(1), 81-98.
Wilson, J. A. J. (2011). The challenges of Islamic branding: navigating emotions and halal. Journal of Islamic Finance, 2(1), 28-42.

In-Text Citation: (Mohamad et al., 2022)
To Cite this Article: Mohamad, N. I., Muhamad, N. A. I., Othman, J., Anuar, A., & Nejad, M. Y. (2022). Awareness towards Selection of Islamic Credit Card Among Malaysian Consumers. International Journal of Academic Research in Economics and Management and Sciences. 11(2), 214 – 224.