ISSN: 2226-3624
Open access
Employee happiness is critical in any organization nowadays because it will lead to their motivation and performance. Employees who are happy will have higher motivation level and perform better on their job. Ultimately, this will lead to the organization success. Realizing the importance of this construct, organizations should take action to measure their employees’ happiness level from time to time so that they can identify factors that make them unhappy and take actions to improve those factors. Before the right measurement should be developed, a focus group study should be conducted to identify factors of happiness, their dimensions, and items to be included in the measurement tool. Representative of each department, job position, and age group are needed to participate in the focus group study. Input from the focus group study will be analyzed and used to develop a measurement tool or the questionnaire to assess the employee happiness index. The questionnaire will be distributed to all employees for feedback which will be analyzed using mean scores. Further analysis will involve correlation and regression analysis to determine the factors that contribute to motivation and performance of employees. From the findings of the study, the organizations can identify the areas for improvement, assess the effectiveness of their corrective actions, and ensure high performing employees.
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