Journal Screenshot

International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

The Impact of Employees Motivation, Perceived Usefulness and Perceived Ease of Use on Employee Performance among Selected Public Sector Employees

Norhayati Omar, Zarina Abdul Munir, Fatin Qaisara Kaizan, Shereen Noranee, Shaherah Abdul Malik

http://dx.doi.org/10.6007/IJARBSS/v9-i6/6074

Open access

The current study is titled “The Impact of Employee Motivation, Perceived Usefulness and Perceived Ease of Use on Employee Performance among Selected Public Sector Employees”. Selected staff from public sector positions were used in order to examine and analyze the factors which contribute to employee performance levels. The independent variables in this case are motivation, perceived usefulness and perceived ease of use. The dependent variable is employee performance. Questionnaires were distributed among 201 respondents who are employed in the public sector. The resulting data was processed through frequency analysis, reliability analysis, descriptive analysis, correlation analysis and regression analysis by using SPSS version 21. The findings reveal that there exists a positive significant relationship between all the independent variables and the dependent variable, which is employee performance. The Research hypothesis is supported.

Abd. Hamida, A. F. Z. (2016). The Effects of Perceived Usefulness and Perceived Ease of Use on Continuance Intention to Use E-Government. Procedia Economics and Finance, 644-649.
Qatmeemalmarhoon, A. B. A. S. K. B. (2011). Effect Of Motivation On Employees’ Performance And Employees’ Commitment. International Journal of Management and Applied Science, 1209-1217.
Begum, N. J. (2008). The role of perceived usefulness , perceived ease of use , security and privacy , and customer attitude to engender customer adaptation in the context of electronic banking. African Journal of Business Management, 32-40.
Sekhar, C. M. P. (2013). A literature review on motivation. Global Business Perspectives, 471-487.
Chin Mei Ching, C. W. (2016). The Impact of Motivation on Employees' Job Performance At Prudential Assurance Malaysia Berhad in Seberang Jaya, Penang.
Elnaga, A. I. (2013). The Effect of Training on Employee Performance. European Journal of Business and Management, 2222-2839.
Ervin, J. (2017). User Acceptance of Baking Automation : An Extension of the Unified Theory of Acceptance and Use of Technology ( UTAUT ) to Manufacturing.
Hasan, F. H. (2010). Acceptance of Technological Changes and Job Performance among Administrative Support Personnel in the Government Offices in Maran, Pahang Darul Makmur. Gading Business and Management Journal, 21-32.
Inuwa, M. (2016). Job Satisfaction and Employee Performance: An Empirical Approach. The Millennium University Journal, 90-103.
Shahzadi, I. A. J. (2014). Impact of Employee Motivation on Employee Performance. European Journal of Business and Management, 2222-2839.
Muda, I. A. R. (2014). Factors Influencing Employees’ Performance: A Study on the Islamic Banks in Indonesia. International Journal of Business and Social Sience, 73-81.
Kamaludin, K. Z. (2017). User Acceptance of the Human Resource Information System: A Study of a Private Hospital in Malaysia. International Review of Management and Marketing, 207-217.
Hortovanyi, L. A. F. (2015). The impact of ICT on learning on-the-job. The Learning Organization, 2-13.
Kabir, M. A. S. Z. (2017). A Conceptual Framework on the Influence of Perceived Usefulness, Perceived Ease Use and Computer Self- Efficacy on the Intention To Use Electronic Collection System in Nigerian Federal Hospitals. International Journal of Management Research and Reviews, 259-266.
Imran, M. N. M. (2014). Impact of Technological Advancement on Employee Performance in Banking Sector. International Journal of Human Resource Studies, 57.
Nguyen, M. L. (2017). The Impact of Employees Motivation on organizational effectiveness. 51-55.
Isaac, O. Z. A. (2016). Perceived Usefulness, Perceived Ease of Use, PerceivedCompatibility, and Net Benefits: an empirical study of internet usage among employees in Yemen. The 7th International Conference Postgraduate Education (ICPE7), 899–919.
Raza, S. A. A. U. (2017). New determinants of ease of use and perceived usefulness for mobile banking adoption. International Journal of Electronic Customer Relationship Management, 44.
Valle, M. C. (2015). Technology Acceptance: a Quantitative Study of Texas Nonprofit Sectors.
Wahlin, A. F. (2016). Want To Take A Ride With Me? 103.
West, H. V. (2015). The Relationship Between Performance Management and Technology Acceptance Among Government Employees.
Thiruselvi S., Y. M. Y. (2013). Continuance Intention Usage Towards E-HRM. Proocedings Book of ICEFMO, Handbook on the Economic, Finance and Management Outlooks, 674-687.

In-Text Citation: (Omar, Munir, Kaizan, Noranee, & Malik, 2019)
To Cite this Article: Omar, N., Munir, Z. A., Kaizan, F. Q., Noranee, S., & Malik, S. A. (2019). The Impact of Employees Motivation, Perceived Usefulness and Perceived Ease of Use on Employee Performance among Selected Public Sector Employees. International Journal of Academic Research in Business and Social Sciences, 9(6), 1128–1139.