ISSN: 2226-6348
Open access
Purpose – This study examines the impact of the COVID-19 pandemic on the operations and supply chains of a semiconductor firm, as well as the risk management practices implemented by the company to address these challenges. Design/methodology/approach – A case study of a semiconductor company was used in this research. Data was gathered through interviews with key members of the organisation specifically those related with supply chain and risk management. Findings The company experienced major disruptions due to the health pandemic, which had a significant impact on workforce availability and product demand. As a result, there were production slowdowns and delays, material shortages, and increased costs. The company has implemented robust risk management measures to address these challenges. This includes diversifying its supplier base, enhancing supplier evaluation, and improving inventory management. The company implemented advanced technologies to enhance its supply chain risk management. The use of these technologies have greatly improved communication, efficiency, and adaptability, which has resulted in increased resilience in the face of current and future disruptions. Research limitations/implications – The research is based on a single organization, thus, limiting the generalizability of the findings. Originality/value – The study provides empirical data from a case study of a semiconductor company, offering a detailed examination of the company’s risk management strategies during the post-pandemic period. It also highlights the critical role of technology and digitization in mitigating supply chain risks and ensuring visibility amidst ongoing uncertainties.
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