Journal Screenshot

International Journal of Academic Research in Progressive Education and Development

Open Access Journal

ISSN: 2226-6348

A Study on the Determinants that Influence Digital Transformation Adoption among Malaysia’s Manufacturing Firms

Chi Jer Chin, Ali Vafaei Zadeh

http://dx.doi.org/10.6007/IJARPED/v13-i4/23569

Open access

Purpose: This study aims to examine the factors influencing the adoption of digital transformation in Malaysian manufacturing firms. By integrating the Technology-Organization-Environment (TOE) and Human-Organization-Technology (HOT-fit) frameworks, this conceptual paper seeks to understand how various organizational, technological, environmental and human factors contribute to successful digital transformation adoption. Design/methodology/approach: Using a deductive approach, hypotheses were developed based on existing literature. Data will be collected via a cross-sectional survey targeting Chief Technology Officers (CTOs) and senior managers from manufacturing companies listed in the Federation of Malaysian Manufacturers (FMM) directory. Structural equation modeling (SEM) with Partial Least Squares (PLS) will be used to analyze the relationships among digital transformational leadership, organizational agility, cost, competitive pressure and digital transformation. Expected Findings: Digital transformational leadership, organizational agility and competitive pressure significantly influence digital transformation adoption positively, while cost will negatively impact adoption of digital transformation. Research limitations/implications: Limited to Malaysian manufacturing firms, which may affect the generalizability of findings to other sectors or regions. Future research could expand to different industries and areas, and longitudinal studies could provide deeper insights into the dynamic nature of digital transformation. Practical implications: The research offers insights for policymakers and business leaders in the manufacturing sector, emphasizing the need for digital transformational leadership, organizational agility, healthy competitive pressure and low technological infrastructure investment. It provides a comprehensive understanding of the interplay between technological, organizational, environmental and human factors, aiding effective digital transformation strategies. Originality/value: This study integrates the TOE and HOT-fit theories, empirically testing their applicability in digital transformation adoption within manufacturing firms. It lays a foundation for future research and practical applications in enhancing digital capabilities and competitiveness.

Gilchrist, A. (2016). Industry 4.0 The Industrial Internet of Things. Berkeley, Ca Apress.
Albukhitan, S. (2020). Developing Digital Transformation Strategy for Manufacturing. Procedia Computer Science, 170(170), 664–671. https://www.sciencedirect.com/science/article/pii/S1877050920306372
AlNuaimi, B. K., Kumar Singh, S., Ren, S., Budhwar, P., & Vorobyev, D. (2022). Mastering digital transformation: The nexus between leadership, agility, and digital strategy. Journal of Business Research, 145(2), 636–648. https://doi.org/10.1016/j.jbusres.2022.03.038
Ahmad, A., Alshurideh, M., Al Kurdi, B., Aburayya, A., & Hamadneh, S. (2021). Digital transformation metrics: a conceptual view. Journal of management Information and Decision Sciences, 24(7), 1-18. (n.d.).
Ahmadi, H., Nilashi, M., Ibrahim, O., & Janahmadi, N. (2015). Evaluating the factors affecting the implementation of hospital information system (HIS) using AHP method. Journal of Soft Computing and Decision Support Systems, 2(2), 19-28.
Battistoni, E., Gitto, S., Murgia, G., & Campisi, D. (2023). Adoption paths of digital transformation in manufacturing SME. International Journal of Production Economics, 255, 108675. https://doi.org/10.1016/j.ijpe.2022.108675
Benlian, A., & Haffke, I. (2016). Does mutuality matter? Examining the bilateral nature and effects of CEO–CIO mutual understanding. The Journal of Strategic Information Systems, 25(2), 104–126. https://doi.org/10.1016/j.jsis.2016.01.001
Boudreau, M. C., & Robey, D. (2005). Enacting integrated information technology: A human agency perspective. Organization Science, 16(1), 3-18.
Bouncken, R., & Barwinski, R. (2020). Shared digital identity and rich knowledge ties in global 3D printing—A drizzle in the clouds? Global Strategy Journal. https://doi.org/10.1002/gsj.1370
Bresciani, S., Ciampi, F., Meli, F., & Ferraris, A. (2021). Using big data for co-innovation processes: Mapping the field of data-driven innovation, proposing theoretical developments and new research avenues. International Journal of Information Management, 60, 102375.
Dost, M. K. B., Badir, Y. F., Ali, Z., & Tariq, A. (2020). The impact of intellectual capital on innovation generation and adoption. Journal of Intellectual Capital, 21(6), 987-1009.
Favoretto, C., Mendes, G. H. de S., Filho, M. G., Oliveira, M. G. de, & Ganga, G. M. D. (2021). Digital transformation of business model in manufacturing companies: challenges and research agenda. Journal of Business and Industrial Marketing, undefined–undefined. https://doi.org/10.1108/JBIM-10-2020-0477
Ferraris, A., Degbey, W. Y., Singh, S. K., Bresciani, S., Castellano, S., Fiano, F., & Couturier, J. (2022). Microfoundations of Strategic Agility in Emerging Markets: Empirical Evidence of Italian MNEs in India. Journal of World Business, 57(2), 101272. https://doi.org/10.1016/j.jwb.2021.101272
Ferreira, J. J., Fernandes, C. I., Ferreira, F. A., & Raposo, M. (2021). Knowledge spillover and technology acceptance in a management context. Management Research Review, 44(1), 100-116.
Gangwar, H., Date, H., & Ramaswamy, R. (2015). Understanding determinants of cloud computing adoption using an integrated TAM-TOE model. Journal of Enterprise Information Management, 28(1), 107-130.
Ghobakhloo, M., & Hong, T. S. (2014). IT investments and business performance improvement: the mediating role of lean manufacturing implementation. International Journal of Production Research, 52(18), 5367–5384. https://doi.org/10.1080/00207543.2014.906761
Ghobakhloo, M., & Iranmanesh, M. (2021). Digital transformation success under industry 4.0: A strategic guideline for manufacturing SMEs. Journal of Manufacturing Technology Management, 32(8), 1533–1556. https://doi.org/10.1108/jmtm-11-2020-0455
Gupta, S., Leszkiewicz, A., Kumar, V., Bijmolt, T., & Potapov, D. (2020). Digital analytics: Modeling for insights and new methods. Journal of Interactive Marketing, 51(1), 26-43.
Hair, J. F. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Sage.
Heavin, C., & Power, D. (2018). Challenges for digital transformation–towards a conceptual decision support guide for managers. Journal of Decision Systems, 27(sup1), 38-45.
Hung, S. Y., Tsai, J. C. A., & Chuang, C. H. (2020). Investigating primary health care nurses’ intention to use information technology: An empirical study in Taiwan. Decision Support Systems, 81, 40-51.
Kraus, S., Schiavone, F., Pluzhnikova, A., & Invernizzi, A. C. (2020). Digital transformation in healthcare: Analyzing the current state-of-research. Journal of Business Research, 123, 202-209.
Kuo, L., & Smith, J. (2018). Influence of digital transformation on organizational performance. Journal of Business Research, 93, 52-60.
Leidner, D. E., Gonzalez, E., & Koch, H. (2020). An affordance perspective of enterprise social media and organizational socialization. The Journal of Strategic Information Systems, 29(2), 101615.
Li, F. (2020). Leading digital transformation: three emerging approaches for managing the transition. International Journal of Operations & Production Management, 40(6), 809-817.
Li, Y., Dai, J., & Cui, L. (2020). The impact of digital technologies on economic and environmental performance in the context of industry 4.0: A moderated mediation model. International Journal of Production Economics, 229, 107777.
Lichtenthaler, U. (2020). Agile innovation: The new competitive advantage. Journal of Business Strategy, 41(6), 19-26.
Little, T. A., & Deokar, A. V. (2016). Understanding knowledge creation in the context of knowledge-intensive business processes. Journal of Knowledge Management, 20(5), 858–879. https://doi.org/10.1108/jkm-11-2015-0443
Loonam, J., Eaves, S., Kumar, V., & Parry, G. (2018). Towards digital transformation: Lessons learned from traditional organizations. Strategic Change, 27(2), 101-109.
McGrath, R. G., & MacMillan, I. C. (2020). Discovery-driven planning recognizes that planning. Harvard business review, 45. (n.d.).
McKinsey & Company. (2018, October 29). The keys to a successful digital transformation | McKinsey. Www.mckinsey.com. https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/unlocking-success-in-digital-transformations
McKinsey & Company . (2022, March 29). Common pitfalls in transformations: A conversation with Jon Garcia | McKinsey. Www.mckinsey.com. https://www.mckinsey.com/capabilities/transformation/our-insights/common-pitfalls-in-transformations-a-conversation-with-jon-garcia
Mohtaramzadeh, M., Ramayah, T., & Jun-Hwa, C. (2018). B2B e-commerce adoption in Iranian manufacturing companies: Analyzing the moderating role of organizational culture. International Journal of Human–Computer Interaction, 34(7), 621-639.
Moeuf, A., Lamouri, S., Pellerin, R., Tamayo-Giraldo, S., Tobon-Valencia, E., & Eburdy, R. (2020). Identification of critical success factors, risks and opportunities of Industry 4.0 in SMEs. International Journal of Production Research, 58(5), 1384-1400.
Muller, S. D., Obwegeser, N., Glud, J. V., & Johildarson, G. (2019). Digital innovation and organizational culture. Scand. J. Inf. Syst, 31, 3-34. (n.d.).
Nilashi, M., Yadegaridehkordi, E., Nasir, M. H. N., Samad, S., & Ahmadi, H. (2016). A decision support system for collaborative multi-criteria decision making with incomplete preferences. Applied Soft Computing, 38, 87-99.
Oliveira, T., & Martins, M. F. (2011). Literature review of information technology adoption models at firm level. The Electronic Journal Information Systems Evaluation, 14(1), 110-121.
Plekhanov, D., Franke, H., & Netland, T. H. (2023). Digital transformation: A review and research agenda. European Management Journal. https://doi.org/10.1016/j.emj.2022.09.007
Raut, R. D., Gardas, B. B., Jha, M. K., & Priyadarshinee, P. (2019). Examining the critical success factors of cloud computing adoption in the MSMEs by using ISM model. Journal of High Technology Management Research, 30(2), 228-256.
Saarikko, T., Westergren, U. H., & Blomquist, T. (2020). Digital transformation: Five recommendations for the digitally conscious firm. Business Horizons, 63(6), 825-839.
Saleh, M. S., Shahib, M. H., & Kassem, A. R. (2018). A comparative study of information technology adoption models at the individual level. Proceedings of the 2018 International Conference on Industrial Engineering and Operations Management.
Sambamurthy, V., Bharadwaj, A., & Grover, V. (2003). Shaping agility through digital options: Reconceptualizing the role of information technology in contemporary firms. MIS quarterly, 237-263. (n.d.).
Siebel, T. M. (2019). Digital Transformation: Survive and Thrive in an Era of Mass Extinction. In Google Books. RosettaBooks. https://books.google.com.my/books?hl=en&lr=&id=Ip-RDwAAQBAJ&oi=fnd&pg=PT13&dq=Siebel
Sun, H., Fang, Y., & Lim, K. H. (2018). Understanding sustained participation in transactional virtual communities. Decision Support Systems, 113, 66-77.
Teichert, R. (2019). Digital transformation maturity: A systematic review of literature. Acta universitatis agriculturae et silviculturae mendelianae brunensis, 67(6).
Tornatzky, L. G., & Fleischer, M. (1990). The Processes of Technological Innovation. Lexington Books.
Verhoef, P. C., & Bijmolt, T. H. A. (2019). Marketing perspectives on digital business models: A framework and overview of the special issue. International Journal of Research in Marketing, 36(3), 341–349. sciencedirect. https://doi.org/10.1016/j.ijresmar.2019.08.001
Vial, G. (2019). Understanding digital transformation: A review and a research agenda. The Journal of Strategic Information Systems, 28(2), 118-144.
Wong, L.-W., Leong, L.-Y., Hew, J.-J., Tan, G. W.-H., & Ooi, K.-B. (2019). Time to seize the digital evolution: Adoption of blockchain in operations and supply chain management among Malaysian SMEs. International Journal of Information Management, 52(101997). https://doi.org/10.1016/j.ijinfomgt.2019.08.005
Xu, Z., & Lu, J. (2022). Exploring the factors influencing the acceptance of health information technology among older adults: An extension of the UTAUT model with human, organizational, and technology fit factors. Technological Forecasting and Social Change, 174, 121248.
Xu, Z., Lu, J., & Rees, J. M. (2022). The role of organizational, technological, and human factors in explaining the heterogeneity of IT adoption: An integrated approach. Information Systems Journal, 32(3), 331-353.
Yadegaridehkordi, E., Nilashi, M., Nasir, M. H. N., Samad, S., Ahmadi, H., & Yusof, N. M. (2020). Decision support system for predicting users’ intention to adopt renewable energy: A multi-criteria approach. Journal of Cleaner Production, 251, 119368.
Yang, M., Fu, M., & Zhang, Z. (2021). The adoption of digital technologies in supply chains: Drivers, process and impact. Technological Forecasting and Social Change, 169(120795), 120795. https://doi.org/10.1016/j.techfore.2021.120795
Yusof, M. M., Kuljis, J., Papazafeiropoulou, A., & Stergioulas, L. K. (2008a). An evaluation framework for health information systems: Human, organization and technology-fit factors (HOT-fit). International Journal of Medical Informatics, 77(6), 386-398.
Yusof, M. M., Kuljis, J., Papazafeiropoulou, A., & Stergioulas, L. K. (2008b). Investigating evaluation frameworks for health information systems. International Journal of Medical Informatics, 77(6), 377-385.
Yusof, M. M., & Paul, R. J. (2018). A framework for health information systems evaluation. Journal of Biomedical Informatics, 40(6), 140-146.
Zitkiene, R., & Deksnys, M. (2018). Organizational Agility Conceptual Model. Montenegrin Journal of Economics, 14(2), 115–129. https://doi.org/10.14254/1800-5845/2018.14-2.

Chin, C. J., & Zadeh, A. V. (2024). A Study on the Determinants that Influence Digital Transformation Adoption among Malaysia’s Manufacturing Firms. International Journal of Academic Research in Progressive Education and Development, 13(4), 910–926.