Information Needs and Information Seeking Behaviour: A Case Study on Students in Private University Library

The rapid proliferation of information in the present era has significant implications for the education and library usage of university students. It brings library effectiveness to the next level that is potentially envisioned as customization of information to meet individual needs. The purpose of this study is to investigate the students’ information needs and their information seeking behaviour in Private University Library. This study aims to evaluate the students’ seeking behaviour by measuring user’s information needs with (a) information sources used, (b) types of information, (c) user awareness and (d) user education provided by the SEGi University Library. Questionnaire for survey was used to measure the respondents’ opinion on their information needs level. Adopting a survey research methodology involving 274 students, the findings suggest that SEGi University library needs to provide a better awareness and training programs for the use of library resources, e-resources and services that should be conducted from time to time. It is also recommended that the library should provide adequate, sufficient size and scope of library resources and develop library performance evaluation for the library users. The significance of the study could be assessed from theoretical perspective.