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International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Gen-Y Teacher Leadership on Conflict Management and Communication Satisfaction

Marlia Jamail, Yahya Don

http://dx.doi.org/10.6007/IJARBSS/v9-i1/5488

Open access

Distributed leadership through teacher leadership of generation Y teachers, is a practical necessity that should be emphasized as outlined in the Malaysia Education Blueprint 2013-2025. However, conflicts in educational organizations are difficult to avoid that came along with ineffective communication, thus causes teacher leadership becomes deniable to be implemented. The main objective of this pilot study is to determine the mean score of items used in the instruments. This study uses SPSS Version 21.0 in search of mean scores and Alpha Cronbach of the items involved. The sample of this study consists of 36 generation Y teachers in a selected secondary school in Kedah. The findings of this pilot study show that Alpha Cronbach values for distributed leadership, conflict management and communication satisfaction; are at high levels scoring .81, .73 and .86 respectively. While the overall mean score for distributed leadership is 4.46, conflict management mean score is 4.72 and mean score for communication satisfaction is 4.50 each; which indicates high mean score. Based on the pilot data, the highest mean score value for distributed leadership, conflict management and communication satisfaction; are in the dimensions of instructional programs, compromising styles and horizontal communication. This initial finding shows that generation Y teachers is a generation that desired attention, immediate feedback, have high curiosity and prefer to communicate in informal ways. They always demand to be leaded, seek clear direction, need support and guidance from school administrators, and require to be involved in decision making at school. Conflicts are solved by compromising style and they do not prefer in avoiding styles that then can lead to a more severe conflict in the future.

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In-Text Citation: (Jamail & Don, 2019)
To Cite this Article: Jamail, M., & Don, Y. (2019). Gen-Y Teacher Leadership on Conflict Management and Communication Satisfaction. International Journal of Academic Research in Business and Social Sciences, 9(1), 881–897.