ISSN: 2222-6990
Open access
This research aims to examine the effect of incentive programs on job performance in a government institution, through an exploratory study at the Trade Bank of Iraq (TBI), by filling the gap in job performance that may be suboptimal due to insufficient incentives provided to employees. The method used SPSS V27 to measure the dimensions of incentive programs (financial incentives, moral incentives, recognition, and promotions) and job performance dimensions (quality, productivity, commitment, and cooperation) in a random sample of the bank's employees. Statistically significant positive effect of incentive programs on improving overall job performance. Financial incentives and employee promotions showed the most substantial impact on increasing work productivity and quality, while moral incentives and recognition contributed to enhancing employee commitment and teamwork. Accordingly, there is a necessity to adopt a balanced incentive system that combines both monetary and non-monetary rewards, ensuring its fairness and inclusivity for all employees. Such measures would enhance job performance levels and foster job satisfaction and commitment within the bank.
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