Journal Screenshot

International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Attitude, Intention, and the Use of Artificial Intelligence among Business Management Students in Higher Education Institutions

Qiu Xinjie, Amelia Alias, Nurfaradila Nasri

http://dx.doi.org/10.6007/IJARBSS/v15-i7/25621

Open access

Artificial intelligence (AI) has become the forerunner of educational technology in recenttimes. Using AI is essential for business management students in higher education institutions. It helps them better understand business management, engage in problem-solving, promote critical thinking, and explore improved options and strategies. However, understanding the usage of AI and the theoretical suggestions regarding its potential benefits is still inconclusive. The need for better technological proficiency among business management students highlights the lack of research on AI applications in business management. Motivated by the recent advocacy for testing new technology-based theories, this research seeks to assess the understanding and concerns of business management students regarding their use of AI. This study adapted Kereluik et al.'s 21st Century Learning Model and Gado et al.'s AI Acceptance Model. Through distributing surveys using Google Forms and conducting semi-structured interviews, this study aims to clarify the use of AI in higher education institutions, ultimately enhancing existing curricula for the relevant courses.

Abdelwahab, H. R., Rauf, A., & Chen, D. (2023). Business students’ perceptions of Dutch higher educational institutions in preparing them for artificial intelligence work environments. Industry and Higher Education, 37(1), 22-34.
Allen, S. J. (2020). On the cutting edge or the chopping block? Fostering a digital mindset and tech literacy in business management education. Journal of Management Education, 44(3), 362-393.
Bhatia, S. M., & Panneer, S. (2019). Globalization and its impact on business education in emerging economies: a case of India. South Asian Journal of Human Resources Management, 6(2), 278-291.
Campbell, S., Greenwood, M., Prior, S., Shearer, T., Walkem, K., Young, S., ... & Walker, K. (2020). Purposive sampling: complex or simple? Research case examples. Journal of research in Nursing, 25(8), 652-661.
Creswell, J. W. (2015). Educational research: Planning, conducting, and evaluating quantitative and qualitative research. Pearson.
Edmonds, W. A., & Kennedy, T. D. (2016). An applied guide to research designs: Quantitative, qualitative, and mixed methods. Sage Publications.
Gado, S., Kempen, R., Lingelbach, K., & Bipp, T. (2022). Artificial intelligence in psychology: How can we enable psychology students to accept and use artificial intelligence?. Psychology Learning & Teaching, 21(1), 37-56.
Getchell, K. M., Carradini, S., Cardon, P. W., Fleischmann, C., Ma, H., Aritz, J., & Stapp, J. (2022). Artificial intelligence in business communication: The changing landscape of research and teaching. Business and Professional Communication Quarterly, 85(1), 7-33.
Hajam, K. B., & Gahir, S. (2024). Unveiling the attitudes of university students toward artificial intelligence. Journal of Educational Technology Systems, 52(3), 335-345.
Ko?-Januchta, M. M., Schönborn, K. J., Tibell, L. A., Chaudhri, V. K., & Heller, H. C. (2020). Engaging with biology by asking questions: Investigating students’ interaction and learning with an artificial intelligence-enriched textbook. Journal of Educational Computing Research, 58(6), 1190-1224.
Kovoor-Misra, S. (2020). The impetus for resilience and change in business education and management research. Journal of Management Inquiry, 29(2), 128-133.
Lau, J. C. L. (2023). Google classroom: Perception and acceptance of online learning among Malaysian secondary school teachers (Doctoral dissertation, UTAR).
Lee, J. H., Shin, D., & Noh, W. (2023). Artificial intelligence-based content generator technology for young English-as-a-foreign-language learners’ reading enjoyment. Relc Journal, 54(2), 508-516.
Mohammadi, R. (2023). Investigating the role of academic optimism in classroom management and job burnout of elementary school teachers. Journal of Education, 203(4), 759-767.
Riapina, N. (2024). Teaching AI-enabled business communication in higher education: A practical framework. Business and Professional Communication Quarterly, 87(3), 511-521.
Sharma, D., & Pandey, H. (2024). Pedagogical impact of text-generative AI and ChatGPT on business communication. Business and Professional Communication Quarterly, 23294906241249113.
Singhal, D., Davis, M. C., & Voss, H. (2024). Rethinking business school education: A call for epistemic humility through reflexivity. Business & Society, 63(7), 1507-1512.
Singh, G. (2021). A move towards intelligent economy: Indian evidence. Management and Labour Studies, 46(2), 192-203.
Sroufe, R. (2020). Business schools as living labs: Advancing sustainability in management education. Journal of Management Education, 44(6), 726-765.
Yee Tay, S., & Li Phang, B. (2022). Mind mapping software to aid academic writing: Pre-service English language teachers using i-Think maps. Issues in Educational Research, 32(1), 394-412.
Trang, T. T. N., Chien Thang, P., Hai, L. D., Phuong, V. T., & Quy, T. Q. (2024). Understanding the adoption of Artificial Intelligence in journalism: An empirical study in Vietnam. Sage Open, 14(2), 21582440241255241.
Wei, W., & Cao, Y. (2024). Willing, silent or forced participation? Insights from English for academic purposes classrooms. RELC Journal, 55(1), 63-78.
Tung, A. Y. Z., & Dong, L. W. (2023). Malaysian medical students’ attitudes and readiness toward AI (artificial intelligence): a cross-sectional study. Journal of Medical Education and Curricular Development, 10, 23821205231201164.
Young-Ferris, A., & Voola, R. (2023). Disrupting privilege as power and control: Re-Imagining business and the appreciation of indigenous stewardship in management education curricula. Journal of Management Education, 47(1), 135-153.

Xinjie, Q., Alias, A., & Nasri, N. (2025). Attitude, Intention, and the Use of Artificial Intelligence among Business Management Students in Higher Education Institutions. International Journal of Academic Research in Business and Social Sciences, 15(7), 285-301.