ISSN: 2222-6990
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Victims of floods are a vulnerable group who usually endure different forms of emotional stress and uncertainty before, during and after disasters. The impact of the Temporary Evacuation centre (PPS) management system on the psychosocial well-being of flood victims was analysed in this study. Inspired by the qualitative method, this study interviewed twelve victims who had been sheltered in a PPS in Kuala Nerus, Terengganu. Three psychosocial response patterns, emanating from management of PPS, were found to be influenced: sense of safety and stability, supportive social interaction and emotional distress enhanced by environmental discomfort. These findings support the argument that apart from being physical shelters, PPSs should also act as psychosocial support environments. The study proposes a disaster management system that is more holistic, incorporating structured emotional support and recognizing the important part played by social work.
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