ISSN: 2222-6990
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Floods are among the most frequent and destructive natural disasters in Malaysia, often resulting in displacement, property loss and disruptions to daily life. To address the immediate needs of victims, Temporary Evacuation Centres (PPS) have been established to provide physical shelter and basic services. Aim of this study is to pinpoint the management procedures PPS took and analyze how successful they were according to those who experienced the flood. Data for the research were collected face-to-face by interviewing 12 respondents who had previously lived in PPS Kuala Nerus, Terengganu. Thematic analysis pointed out seven main aspects in managing a business: Basic necessities, foods and drinks, health and emergency help, upkeep of cleanliness, law enforcement, distribution of essential updates and security are all aspects the organizer is responsible for. Although most people were satisfied with the basic necessities and safety, matters such as crowding, if the rules are not always obeyed, delays in communications and a lack of medical help were also reported. The difficulties related to the epidemic were most severe for those who were children, elderly or disabled. The study demonstrates that better and more open management of PPS leads to good health and legal conditions in camps. By conducting these studies, we can help strengthen how we respond to disasters and improve overall help for those affected by floods.
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