ISSN: 2222-6990
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This study aims to investigate the level of organizational citizenship behavior and the level of job satisfaction among Special Education teachers. This study also sought to identify the effect of organizational citizenship behavior on job satisfaction. Using quantitative approach participants were 141 teachers from secondary schools in Perak, Malaysia. Participants were chosen based on cluster sampling and subsequently simple random sampling method, where data was collected using questionnaires. The data were analyzed using descriptive statistic and inferential analysis. The descriptive statistic was used to determine the level of organizational citizenship behavior and the levels of job satisfaction. Multiple linear regression analysis was used to test the hypothesis. The results showed the total mean scores of organization citizenship behavior (M= 6.024, SD=0.560) and job satisfaction (M=5.652, SD = 0.785) were at a high level. The results of the multiple linear regression analysis show that organizational citizenship behavior contributes significantly to job satisfaction. Courtesy dimension is the highest dimension, (?=0.304, t=3.504, p=0.00), followed by Sportsmanship (?=0.180, t=2.427, p=0.00) contributes significantly to job satisfaction. The study concludes that organizational citizenship behavior particularly the dimensions of courtesy and sportsmanship significantly contribute to the high level of job satisfaction among Special Education teachers in Perak, Malaysia. These findings offer valuable insights to the State Education Department on the organizational citizenship behaviour demonstrated by Special Education teachers and its impact on their job satisfaction. These insights can guide the development of targeted strategies at both the school and state levels, ultimately enhancing the overall quality and efficiency of the education system, particularly in the field of special education.
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