ISSN: 2222-6990
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In Malaysia, the rehabilitation of al-Riqab is conducted through rehabilitation centers operated by state governments, private individuals, and Non-Governmental Organizations (NGOs) to address multi-faceted social and aqidah (Islamic faith) issues. Although these initiatives are crucial, significant issues persist, including negative perceptions of management, deficiencies in strategic planning, unstable organizational structures, insufficient human and financial resources, as well as limited workforce competencies. This study examines management challenges in six rehabilitation centres in Selangor administered by the Selangor Islamic Religious Council (MAIS) and various NGOs. Utilizing a qualitative research methodology, this study incorporates document analysis, observation, and semi-structured interviews to obtain an in-depth understanding of the identified issues. The collected data were subsequently analyzed using thematic analysis. The findings of this study identified three primary themes concerning management challenges: namely, management and administrative issues, financial and human resources management, and issues pertaining to religious education, rehabilitation, and trainee support system. The first theme, the study found that confusion regarding NGO registration due to involvement of multiple authorities, inefficiencies in daily operational procedures, and inconsistent implementation of scheduled meetings. The second theme, financial and human resource constraints, the study found that ongoing challenges faced by the centres, particularly those managed by NGOs. These include limited funding, staff shortages, and difficulties in recruitment and staff development which impact the sustainability and effectiveness of rehabilitation services. The final theme focused on challenges related to the rehabilitation programme structure. These included issues in managing trainee admissions, inconsistencies in educational modules and teaching practices, weaknesses in assessment systems, and difficulties arising from the diverse backgrounds and cognitive conditions of the trainees. Overall, this study highlights the need for more effective and comprehensive management strategies to ensure the long-term effectiveness of al-Riqabrehabilitation centers.
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