ISSN: 2222-6990
Open access
Under the background of "mass entrepreneurship and innovation", Micro and Small Enterprises (MSEs) have achieved vigorous development. However, due to small scale, limited funds, and rough management, disputes over labor relations keep emerging, seriously restricting the sustainable development of MSEs. The labor relationship trusteeship services for MSEs can prevent labor relations disputes, effectively reduce the occurrence rate of labor dispute cases, and increase the success rate of labor relations mediation. This study analyzes the origin of the service, evaluates the service effect, and finds that the trusteeship services have problems such as mismatch between service supply and demand, insufficient service execution quality, and challenges to the sustainability of cooperation. Countermeasures and suggestions are proposed, including demand-oriented service upgrade, full-chain quality control, and collaborative risk governance. This research provides valuable insights for promoting the labor relationship trusteeship services for MSEs and facilitating the construction of a scientific and reasonable labor relations management system for micro and small enterprises.
Opinions of the Central Committee of the Communist Party of China and The State Council on Building Harmonious Labor Relations. https://www.gov.cn/guowuyuan/2015-04/08/content_2843938.htm. ???? ????????????????_??_?????
Several Opinions of The State Council on Further Promoting the Development of Small and Medium-sized Enterprises. https://www.gov.cn/zhengce/content/2009-09/22/content_1308.htm. ?????????????????????_??????_?????
Zhao, D., Huang, Y., & Cao, Y. (2024). Research on Labor and Social Security of Chinese New Flexible Employees under the Background of New Business. Frontiers in Humanities and Social Sciences. https://doi.org/10.54691/a4yfg553.
Ili?, D., Tomaševi?, V., & Ili?-Kosanovi?, T. (2020). Micro and small enterprises and human resources retention in a pandemic. Serbian Journal of Engineering Management. https://doi.org/10.5937/sjem2002077i.
Rees, C., & Li, S. (2020). Employers' perceptions of the Labour Contract Law: regulatory responses in the small and medium-sized enterprise sector in China. Personnel Review. https://doi.org/10.1108/pr-04-2020-0300.
Xu, Y., Li, J., Zhao, X., Lin, W., & Yu, J. (2024). Labor Protection and Capital Structure of SMEs: Evidence from China’s Social Insurance Law. Emerging Markets Finance and Trade, 61, 1856 - 1877. https://doi.org/10.1080/1540496X.2024.2435451.
Lin, S., Zhang, Q., Ke, J., Lai, J., & Zhang, P. (2024). Business Environment Optimization and Labor Income Share of Enterprises: Evidence from China. Research in International Business and Finance. https://doi.org/10.1016/j.ribaf.2024.102491.
Santos, K. D. S., Ribeiro, M. C., Queiroga, D. E. U. D., Silva, I. A. P. D., & Ferreira, S. M. S. (2020). The use of multiple triangulations as a validation strategy in a qualitative study. Ciencia & saude coletiva, 25, 655-664.
Zhou, F., & Wang, H. (2021). Retracted on February 24, 2022: On the Development of Micro and small Physical Enterprises and the Conflict with Labor Rights Protection during Crisis. In Retracted on September 15, 2021. The Sixth International Conference on Information Management and Technology (pp. 1-4).
Zeng, W., & Surienty, L. (2025). Research on Labor Relationship Trusteeship Services for Micro and Small Enterprises (MSEs). International Journal of Academic Research in Business and Social Sciences, 15(7), 636-643.
Copyright: © 2025 The Author(s)
Published by HRMARS (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode