ISSN: 2222-6990
Open access
The occupational safety, health and well-being (SHW) of ride-hailing drivers is receiving increasing attention from society. This is not only related to the safety and health of the drivers themselves, but also to the safety of passengers, and affects the sustainable development of the ride-hailing economy. To comprehensively understand the research results on SHW from previous studies, this study systematically reviewed relevant research in the Web of Science and Scopus databases from 2016 to 2025. This study aims to achieve two main research objectives: (1) to identify the key factors influencing the SHW of ride-hailing drivers; and (2) to revise and expand the SHW scale for the unique context of ride-hailing drivers in China, so as to improve its measurement accuracy and applicability in this group. The results show that the SHW problem of ride-hailing drivers has become an obstacle to the sustainable development of China's ride-hailing economy and road safety, requiring the implementation of corresponding measures for different influencing factors. This study highlights the importance of SHW and revises a scale that can effectively measure the SHW of ride-hailing drivers, leading to a deeper understanding of SHW.
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