Journal Screenshot

International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

How Influencers Shape Purchase Intentions for New Energy Vehicles: A Trust Path Analysis Based on Source Credibility Theory

Ziyue Liu, Norzaidahwati Zaidin, Batiah Mahadi, Ruyue Kou

http://dx.doi.org/10.6007/IJARBSS/v15-i12/27225

Open access

The rapid development of China’s new energy vehicle industry has not been matched by equivalent growth in consumer adoption, indicating the importance of understanding demand side determinants of purchase intention. This study examines how social media influencers affect consumers’ purchase intention toward new energy vehicles by integrating the Stimulus Organism Response framework with Source Credibility Theory. Based on survey data collected from potential new energy vehicle consumers in Beijing and Shanghai, structural equation modeling was employed to test the relationships among influencer expertise, perceived information quality, trust in the influencer, and purchase intention. The results show that influencer expertise does not have a significant direct effect on perceived information quality or purchase intention. In contrast, perceived information quality significantly enhances trust in the influencer, and trust emerges as the strongest predictor of new energy vehicle purchase intention. These findings suggest that consumers rely more on the quality of information and the trustworthiness of influencers than on perceived expertise alone when evaluating high involvement and high uncertainty products. This study contributes to the literature by refining the application of Source Credibility Theory in the context of sustainable technology adoption and by highlighting the central role of trust in influencer driven persuasion. The findings also offer practical guidance for new energy vehicle marketers by emphasizing the importance of high quality informational content and long term trust building strategies.

AlFarraj, O., Alalwan, A. A., Obeidat, Z. M., Baabdullah, A., Aldmour, R., & Al-Haddad, S. (2021). Examining the impact of influencers' credibility dimensions: attractiveness, trustworthiness and expertise on the purchase intention in the aesthetic dermatology industry. Review of International Business and Strategy, 31(3).
Alvalin, A. F., & Sugiarto, C. (2024). The Influence of Social Media Influencers on Consumers' Purchase Intentions for Electric Cars Mediated by Brand Image, Consumer Attitude, and Moderated by Green Attitude. International Journal of Current Science Research and Review, 07(10).
Ariesty, W., & Sari, R. K. (2021, October 1). The Effect of Information Quality, Trust and Satisfaction to E-Commerce Customer Loyalty in Sharing Economy Activities. IEEE Xplore.
Aw, E. C.-X., & Chuah, S. H.-W. (2021). "Stop the unattainable ideal for an ordinary me!" fostering parasocial relationships with social media influencers: The role of self-discrepancy. Journal of Business Research, 132, 146–157.
Bai, H., & Tan, D. (2021). Empirical Analysis on Influencing Factors of Purchase Intention of NEVs. Modern Economy, 12(12), 1835–1851.
Bai, Z. P., Yu, Y. Y., Zhang, J. Y., Hu, H. M., Xing, M. Y., & Yao, H. W. (2024). Study on fire characteristics of lithium battery of new energy vehicles in a tunnel. Process Safety and Environmental Protection, 186, 728–737.
CAAM. (2024). Information release Conference in December 2024. Caam.org.cn.
Cabeza-Ramírez, L. J., Sánchez-Cañizares, S. M., Santos-Roldán, L. M., & Fuentes-García, F. J. (2022). Impact of the perceived risk in influencers' product recommendations on their followers' purchase attitudes and intention. Technological Forecasting and Social Change, 184, 121997.
Chaiken, S. (1980). Heuristic versus systematic information processing and the use of source versus message cues in persuasion. Journal of Personality and Social Psychology, 39(5), 752–766.
Chen, N., & Yang, Y. (2023). The Role of Influencers in Live Streaming E-Commerce: Influencer Trust, Attachment, and Consumer Purchase Intention. Journal of Theoretical and Applied Electronic Commerce Research, 18(3), 1601–1618.
Chung, S., & Cho, H. (2017). Fostering Parasocial Relationships with Celebrities on Social Media: Implications for Celebrity Endorsement. Psychology & Marketing, 34(4), 481–495.
Cialdini, R. B. (2007). Influence: The psychology of persuasion. Collins.
De Veirman, M., Cauberghe, V., & Hudders, L. (2017). Marketing through Instagram Influencers: the Impact of Number of Followers and Product Divergence on Brand Attitude. International Journal of Advertising, 36(5), 798–828.
Dodds, W. B., Monroe, K. B., & Grewal, D. (1991). Effects of Price, Brand, and Store Information on Buyers' Product Evaluations. Journal of Marketing Research, 28(3), 307–319.
Filieri, R. (2015). What makes online reviews helpful? A diagnosticity-adoption framework to explain informational and normative influences in e-WOM. Journal of Business Research, 68(6), 1261–1270.
Filieri, R., Acikgoz, F., & Du, H. (2023). Electronic word-of-mouth from video bloggers: The role of content quality and source homophily across hedonic and utilitarian products. Journal of Business Research, 160, 113774.
Fishbein, M. A., & Ajzen, I. (1975). Belief, attitude, intention and behaviour: An introduction to theory and research. Addison-Wesley.
Fornnell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50.
Garg, M., & Bakshi, A. (2024). Exploring the impact of beauty vloggers' credible attributes, parasocial interaction, and trust on consumer purchase intention in influencer marketing. Humanities and Social Sciences Communications, 11(1), 1–14.
Guo, L., Hu, X., Lu, J., & Ma, L. (2021). Effects of customer trust on engagement in live streaming commerce: mediating role of swift guanxi. Internet Research, 31(5), 1718–1744.
Gümü?, N., & Duyar, ?. (2024). Examination of the Impact of Trust in Influencers and Perceived Content Quality on Brand Awareness, Consumer Interaction, and Purchase Intent: The Case of Türkiye. Interdisciplinary Description of Complex Systems : INDECS, 22(5), 596–611.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2019). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (2nd ed.). Sage Publications.
He, Z., Zhou, Y., Wang, J., Li, C., Wang, M., & Li, W. (2020). The impact of motivation, intention, and contextual factors on green purchasing behavior: New energy vehicles as an example. Business Strategy and the Environment, 30(2), 1249–1269.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135.
Henseler, J., Ringle, C. M., & Sinkovics, R. R. (2009). The use of partial least squares path modeling in international marketing. In R. R. Sinkovics & P. N. Ghauri (Eds.), Advances in International Marketing (Vol. 20, pp. 277–319). Emerald.
Horton, D., & Wohl, R. (1956). Mass Communication and Para-Social Interaction: Observations on Intimacy at a Distance. Psychiatry, 19(3), 215–229.
Hovland, C. I., Janis, I. L., & Kelley, H. H. (1953). Communication and Persuasion: Psychological Studies of Opinion Change. American Sociological Review, 19(3), 355.
Howard, J. A., & Sheth, J. N. (1969). The theory of buyer behavior. J. Wiley.
Imas Maesaroh, Haddow, G., Nur Kholis, & Mujib, A. (2024). Librarian Expertise, Responsiveness, and Virtual Reference Service Quality: Do Communication Channels Matter? TEM Journal, 13(3), 2036–2045.
Jiang, G., Liu, F., Liu, W., Liu, S., Chen, Y., & Xu, D. (2021). Effects of information quality on information adoption on social media review platforms: moderating role of perceived risk. Data Science and Management, 1(1), 13–22.
Jiang, Y., Fu, Q., Thomopoulos, N., & Chen, J. L. (2024). Understanding the influence of past driving experience on electric vehicle purchase intention in China. Transport Policy, 162.
Ladhari, R., Massa, E., & Skandrani, H. (2020). YouTube Vloggers' Popularity and influence: the Roles of homophily, Emotional attachment, and Expertise. Journal of Retailing and Consumer Services, 54, 102027.
Liu, P. L. (2023). Parasocial relationship in the context of the COVID-19 pandemic: A moderated mediation model of digital media exposure on political trust among Chinese young people. Computers in Human Behavior, 141, 107639.
Lu, Z., & Cai, Z. (2023). Cueing roles of new energy vehicle manufacturers' technical capability and reputation in influencing purchase intention in China. Frontiers in Energy Research, 10.
Manchanda, P., Arora, N., & Sethi, V. (2021). Impact of Beauty Vlogger's Credibility and Popularity on eWOM Sharing Intention: the Mediating Role of Parasocial Interaction. Journal of Promotion Management, 28(3), 1–34.
Masuda, H., Han, S. H., & Lee, J. (2022). Impacts of Influencer Attributes on Purchase Intentions in Social Media Influencer marketing: Mediating Roles of Characterizations. Technological Forecasting and Social Change, 174(121246), 121246.
McCroskey, J. C., & Teven, J. J. (1999). Goodwill: A reexamination of the construct and its measurement. Communication Monographs, 66(1), 90–103.
Mehrabian, A., & Russell, J. A. (1974). An approach to environmental psychology. M.I.T. Press.
Monroe, K., & Krishnan, R. (1985). The effect of price on subjective product evaluations. Perceived Quality, 1(1), 209–232.
Muhammad, T., & Hartini, S. (2023). Impulse Buying in Social Commerce: The Role of Interaction Communication, Expertise, Self-Congruity and Parasocial Relationships.
Niemand, T., Kraus, S., Mather, S., & Cuenca-Ballester, A. C. (2020). Multilevel marketing: optimizing marketing effectiveness for high-involvement goods in the automotive industry. International Entrepreneurship and Management Journal, 16.
Nouira, O., & Boukamcha, F. (2023). Promoting the energy saving behavior on Instagram: The Role of the influencer's expertise and popularity. Journal of Human Behavior in the Social Environment, 34(8), 1260–1282.
Ohanian, R. (1990). Construction and Validation of a Scale to Measure Celebrity Endorsers' Perceived Expertise, Trustworthiness, and Attractiveness. Journal of Advertising, 19(3), 39–52.
Pang, J., Ye, J., & Zhang, X. (2023). Factors influencing users' willingness to use new energy vehicles. PLoS ONE, 18(5), e0285815–e0285815.
Papa, G., Santo Zarnik, M., & Vukašinovi?, V. (2022). Electric-bus routes in hilly urban areas: Overview and challenges. Renewable and Sustainable Energy Reviews, 165, 112555.
Rezvani, Z., Jansson, J., & Bodin, J. (2015). Advances in Consumer Electric Vehicle Adoption research: a Review and Research Agenda. Transportation Research Part D: Transport and Environment, 34(1), 122–136.
Rihl, A., & Wegener, C. (2017). YouTube celebrities and parasocial interaction. Convergence: The International Journal of Research into New Media Technologies, 25(3), 135485651773697.
Saltos-Cruz, G., Peñaherrera-Zambrano, S., Herrera-Herrera, J., Naranjo-Holguín, F., & Araque-Jaramillo, W. (2022). Digital Media Ecosystem: A Core Component Analysis According to Expert Judgment. Trends in Artificial Intelligence and Computer Engineering, 407, 16–28.
San Martín, H., & Herrero, Á. (2012). Influence of the user's psychological factors on the online purchase intention in rural tourism: Integrating innovativeness to the UTAUT framework. Tourism Management, 33(2), 341–350.
Shah, S. A., Shoukat, M. H., Jamal, W., & Ahmad, M. S. (2023). What Drives Followers-Influencer Intention in Influencer Marketing? The Perspectives of Emotional Attachment and Quality of Information. SAGE Open, 13(2).
Siegrist, M. (2019). Trust and Risk Perception: A Critical Review of the Literature. Risk Analysis, 41(3), 480–490.
Sokolova, K., & Kefi, H. (2020). Instagram and YouTube bloggers promote it, why should I buy? How credibility and parasocial interaction influence purchase intentions. Journal of Retailing and Consumer Services, 53(1).
Song, B. (2021). The Joint Effects of Audit Committee Financial Expertise and Auditor Industrial Expertise on the Quality of Earnings. GLOBAL BUSINESS FINANCE REVIEW, 26(3), 68–87.
Spears, N., & Singh, S. N. (2004). Measuring Attitude toward the Brand and Purchase Intentions. Journal of Current Issues & Research in Advertising, 26(2), 53–66.
Tian, J., Wang, P., & Zhu, D. (2024). Overview of Chinese New Energy Vehicle Industry and Policy Development. Green Energy and Resources, 2(2), 100075–100075.
Till, B. D., & Busler, M. (2000). The Match-Up Hypothesis: Physical Attractiveness, Expertise, and the Role of Fit on Brand Attitude, Purchase Intent and Brand Beliefs. Journal of Advertising, 29(3), 1–13.
Venciute, D., Mackeviciene, I., Kuslys, M., & Correia, R. F. (2023). The role of influencer–follower congruence in the relationship between influencer marketing and purchase behaviour. Journal of Retailing and Consumer Services, 75(0969-6989), 103506.
Vrontis, D., Makrides, A., Christofi, M., & Thrassou, A. (2021). Social Media Influencer marketing: a Systematic review, Integrative Framework and Future Research Agenda. International Journal of Consumer Studies, 45(4), 617–644.
Wang, C., Sinha, P., Zhang, X., Wang, S., & Lee, Y. (2024). The impact of NEV users' perceived benefits on purchase intention. Travel Behaviour and Society, 34, 100681–100681.
Wang, S., Li, J., & Zhao, D. (2017). The impact of policy measures on consumer intention to adopt electric vehicles: Evidence from China. Transportation Research Part A: Policy and Practice, 105, 14–26.
Wang, Y., & Tian, Y. (2023). The Impact of New Energy Vehicle Product Attributes on Consumer Purchase Intention in the Backdrop of Sustainable Development Goals. Sustainability, 15(3), 1989.
Wiedmann, K.-P., & von Mettenheim, W. (2020). Attractiveness, trustworthiness and expertise -- social influencers' winning formula? Journal of Product & Brand Management, 30(5), 707–725.
Yang, C. Y., Koh, B. X., & Chew, K. W. (2025). How live streaming influences trust in social commerce: A parasocial relationship perspective. Telematics and Informatics, 94, 102274.
Zhang, X., Bai, X., & Shang, J. (2018). Is subsidized electric vehicles adoption sustainable: Consumers' perceptions and motivation toward incentive policies, environmental benefits, and risks. Journal of Cleaner Production, 192, 71–79.
Zhao, Y., Wang, L., Tang, H., & Zhang, Y. (2020). Electronic Word-of-Mouth and Consumer Purchase Intentions in Social E-Commerce. Electronic Commerce Research and Applications, 41(1567-4223), 100980.
Zhou, W., Dong, J., & Zhang, W. (2022). The impact of interpersonal interaction factors on consumers' purchase intention in social commerce: a relationship quality perspective. Industrial Management & Data Systems, 123(3).

Liu, Z., Zaidin, N., Mahadi, B., & Kou, R. (2025). How Influencers Shape Purchase Intentions for New Energy Vehicles: A Trust Path Analysis Based on Source Credibility Theory. International Journal of Academic Research in Business and Social Sciences, 15(12), 2756-2771.