Journal Screenshot

International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

A Bibliometric Analysis of Research on AI Readiness

Muhammad Fakhzan Halim, Ab Razak Che Hussin

http://dx.doi.org/10.6007/IJARBSS/v15-i12/27282

Open access

The adoption of Artificial Intelligence (AI) is accelerating globally, driven by its potential to enhance organizational efficiency and enable smarter decision-making. However, the resulting literature on AI readiness is fragmented, creating a need to synthesize findings and identify critical research gaps. This study provides a bibliometric analysis of the field, analysing 225 Scopus documents from 2016 to 2025 using Biblioshiny to examine publication trends, key contributors, and thematic structures. Findings reveal an exponential growth in research, with over 93% of publications appearing since 2020. The analysis highlights a fundamental divergence between the field's technology-centric foundations and its expanding focus on socio-technical factors, alongside a democratization of research evidenced by rising contributions from emerging economies like India, Indonesia, and Malaysia. By identifying the field's core research themes and specific gaps, such as the need for integrated models and studies in under-explored sectors like public procurement, finance, and security, this study offers a foundational overview and a clear trajectory for future inquiry.

Ahmi, A. (2023). biblioMagika [Computer software]. https://bibliomagika.com
Aria, M., & Cuccurullo, C. (2017). bibliometrix: An R-tool for comprehensive science mapping analysis. Journal of Informetrics, 11(4), 959–975. https://doi.org/10.1016/j.joi.2017.08.007
Burger, M., Nitsche, A.-M., & Arlinghaus, J. (2023). Hybrid intelligence in procurement: Disillusionment with AI’s superiority? Computers in Industry, 150. https://doi.org/10.1016/j.compind.2023.103946
Chen, Y., Hu, Y., Zhou, S., & Yang, S. (2023). Investigating the determinants of performance of artificial intelligence adoption in hospitality industry during COVID-19. International Journal of Contemporary Hospitality Management, 35(8), 2868–2889. https://doi.org/10.1108/IJCHM-04-2022-0433
Cui, R., Li, M., & Zhang, S. (2022). AI and Procurement. Manufacturing and Service Operations Management, 24(2), 691–706. https://doi.org/10.1287/msom.2021.0989
Delina, R., & Macik, M. (2023). Quality of Artificial Intelligence Driven Procurement Decision Making and Transactional Data Structure. Quality Innovation Prosperity, 27(1), 103–118. https://doi.org/10.12776/QIP.V27I1.1819
Denicolai, S., Zucchella, A., & Magnani, G. (2021). Internationalization, digitalization, and sustainability: Are SMEs ready? A survey on synergies and substituting effects among growth paths. Technological Forecasting and Social Change, 166. https://doi.org/10.1016/j.techfore.2021.120650
Dwivedi, Y. K., Kshetri, N., Hughes, L., Slade, E. L., Jeyaraj, A., Kar, A. K., Baabdullah, A. M., Koohang, A., Raghavan, V., Ahuja, M., Albanna, H., Albashrawi, M. A., Al-Busaidi, A. S., Balakrishnan, J., Barlette, Y., Basu, S., Bose, I., Brooks, L., Buhalis, D., … Wright, R. (2023). “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy. International Journal of Information Management, 71. https://doi.org/10.1016/j.ijinfomgt.2023.102642
Flavián, C., Pérez-Rueda, A., Belanche, D., & Casaló, L. V. (2022). Intention to use analytical artificial intelligence (AI) in services – the effect of technology readiness and awareness. Journal of Service Management, 33(2), 293–320. https://doi.org/10.1108/JOSM-10-2020-0378
Guida, M., Caniato, F., Moretto, A., & Ronchi, S. (2023). The role of artificial intelligence in the procurement process: State of the art and research agenda. Journal of Purchasing and Supply Management, 29(2). https://doi.org/10.1016/j.pursup.2023.100823
Guidotti, R., Monreale, A., Ruggieri, S., Turini, F., Giannotti, F., & Pedreschi, D. (2018). A survey of methods for explaining black box models. ACM Computing Surveys, 51(5). https://doi.org/10.1145/3236009
Holmström, J. (2022). From AI to digital transformation: The AI readiness framework. Business Horizons, 65(3), 329–339. https://doi.org/10.1016/j.bushor.2021.03.006
Jais, R., & Ngah, A. H. (2024). The moderating role of government support in chatbot adoption intentions among Malaysian government agencies. Transforming Government: People, Process and Policy. https://doi.org/10.1108/TG-02-2023-0026
Jöhnk, J., Weißert, M., & Wyrtki, K. (2021). Ready or Not, AI Comes—An Interview Study of Organizational AI Readiness Factors. Business and Information Systems Engineering, 63(1), 5–20. https://doi.org/10.1007/s12599-020-00676-7
M Dora, A. K., SK Mangla, A. Pant, MM Kamal. (2022). Critical Success Factors Influencing Artificial Intelligence Adoption in the Food Supply Chains. International Journal of Production Research.
Mahroof, K. (2019). A human-centric perspective exploring the readiness towards smart warehousing: The case of a large retail distribution warehouse. International Journal of Information Management, 45, 176–190. https://doi.org/10.1016/j.ijinfomgt.2018.11.008
Nagitta, P. O., Mugurusi, G., Obicci, P. A., & Awuor, E. (2022). Human-centered artificial intelligence for the public sector: The gate keeping role of the public procurement professional. Procedia Computer Science, 200, 1084–1092. https://doi.org/10.1016/j.procs.2022.01.308
Ntoutsi, E., Fafalios, P., Gadiraju, U., Iosifidis, V., Nejdl, W., Vidal, M. E., Ruggieri, S., Turini, F., Papadopoulos, S., Krasanakis, E., Kompatsiaris, I., Kinder-Kurlanda, K., Wagner, C., Karimi, F., Fernandez, M., Alani, H., Berendt, B., Kruegel, T., Heinze, C., … Staab, S. (2020). Bias in data-driven artificial intelligence systems—An introductory survey. Wiley Interdisciplinary Reviews: Data Mining and Knowledge Discovery, 10(3). https://doi.org/10.1002/widm.1356
Oxford Insights. (2023). Government AI Readiness Index 2023. Oxford Insights.
Siciliani, L., Taccardi, V., Basile, P., Di Ciano, M., & Lops, P. (2023). AI-based decision support system for public procurement. Information Systems, 119. https://doi.org/10.1016/j.is.2023.102284
Tehrani, A. N., Ray, S., Roy, S. K., Gruner, R. L., & Appio, F. P. (2024). Decoding AI readiness: An in-depth analysis of key dimensions in multinational corporations. Technovation, 131. https://doi.org/10.1016/j.technovation.2023.102948
Uren, V., & Edwards, J. S. (2023). Technology readiness and the organizational journey towards AI adoption: An empirical study. International Journal of Information Management, 68. https://doi.org/10.1016/j.ijinfomgt.2022.102588
Verborgh, R., & De Wilde, M. (2013). Using OpenRefine: The essential OpenRefine guide that takes you from data analysis and error fixing to linking your dataset to the Web.
Weinert, L., Müller, J., Svensson, L., & Heinze, O. (2022). Perspective of Information Technology Decision Makers on Factors Influencing Adoption and Implementation of Artificial Intelligence Technologies in 40 German Hospitals: Descriptive Analysis. JMIR Medical Informatics, 10(6). https://doi.org/10.2196/34678
World Bank. (2020). Artificial Intelligence in the Public Sector EQUITABLE GROWTH, FINANCE & INSTITUTIONS INSIGHT. www.worldbank.org/govtech

Halim, M. F., & Hussin, A. R. C. (2025). A Bibliometric Analysis of Research on AI Readiness. International Journal of Academic Research in Business and Social Sciences, 15(12), 1595–1606.