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International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Big Data Analytics Adoption Conceptual Framework: A Comparative Study between Indonesian and Malaysian Retail SMEs

Erilia Kesumahati, Salmi Mohd Isa, Hepy Hefri Ariyanto

http://dx.doi.org/10.6007/IJARBSS/v16-i3/27972

Open access

Purpose: A lack of widespread adoption of Big Data Analytics (BDA) in Small and Medium-Sized Enterprises (SMEs) results from implementation hurdles and difficulties. Different conditions of each country will make a difference in BDA adoption. This paper proposes a conceptual framework of BDA adoption on the Technology, Organization, and Environment (TOE) framework. The proposed model will be able to explain the differences in BDA adoption determinants between countries. Design/methodology/approach: The Partial Least Square (PLS) with Multi-Group Analysis (MGA) technique must be employed to test and analyze the proposed model. Findings: The findings are not pertinent as this is a conceptual paper. Research limitations/implications: Although this paper has the potential to quantitatively explain the disparities in BDA adoption among countries, which are currently lacking, it has not yet been empirically verified. Practical implications: This paper offers practical implications for SMEs, BDA vendors, and the government in effectively formulating strategies for BDA adoption. Originality/value: This paper contributes significantly to the literature on BDA adoption in SMEs by proposing a comparative study between countries and highlighting the importance of environment factors (competitive pressure and government regulation) as moderators of the TOE framework.

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Kesumahati, E., Isa, S. M., & Ariyanto, H. H. (2026). Big Data Analytics Adoption Conceptual Framework: A Comparative Study between Indonesian and Malaysian Retail SMEs. International Journal of Academic Research in Business and Social Sciences, 16(3), 1216–1234.