Journal Screenshot

International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Agentic AI and Academic Workforce Resilience in Malaysian Higher Education: An Integrative HRD Framework

Mahadi Abu Hassan, Shahrulanuar Mohamed, Erwan Ismail, Norliah Kudus, Asniyani Nur Haidar Abdullah, Shafina Abd Karim Ishigaki

http://dx.doi.org/10.6007/IJARBSS/v16-i10/29079

Open access

This conceptual paper develops an integrative Human Resource Development (HRD) framework for understanding academic workforce resilience in Malaysian higher education institutions (HEIs) under the disruptive conditions of Agentic AI. Drawing on Cascio's BANI framework, Hobfoll's Conservation of Resources (COR) theory, the professional identity perspective, and Strategic HRD theory, the paper synthesises a curated body of contemporary literature to explain how technological disruption becomes a workforce-resilience problem. The framework advances four theoretical propositions. First, BANI conditions generate distinct resource threats through structural brittleness, professional anxiety, non-linear skill depreciation, and algorithmic incomprehensibility. Second, strategic HRD architectures can alter these appraisal pathways by replenishing individual and institutional resources. Third, sustained resilience depends on professional identity reconstruction from task-centred 'doing' towards human-centred 'being'. Fourth, agile governance and AI-adaptive leadership provide the institutional conditions through which individual resilience can contribute to organizational antifragility. The paper reframes academic resilience as a systemic HRD outcome rather than an individual coping responsibility and identifies a theory-led agenda for empirical testing in Malaysia and comparable ASEAN higher education contexts.

Abusayam, B. S., Mahmoud, A. M., & Abdelrhman, A. M. (2026). Leveraging Industry 4.0 Soft Skills for Innovation and Sustainable Business Growth: Insights from Bahrain's Manufacturing Sector. In Studies in Systems, Decision and Control (Vol. 512, pp. 245–261). Springer. https://doi.org/10.1007/978-3-032-21225-2_13
Al Musawi, H. K. (2026). The Double-Edged Sword: AI in Education as a Challenge to Management Theory and Human Capital Development. Human Behavior and Emerging Technologies, 2026, Article 8223597. https://doi.org/10.1155/hbe2/8223597
Alangari, H. (2024). Disrupting Education: Artificial Intelligence in Higher Education. International Journal of Information and Education Technology, 14(3), 390–399.
Alqahtani, M. M. (2023). Artificial intelligence and entrepreneurship education: A paradigm in Qatari higher education institutions after the COVID-19 pandemic. International Journal of Data and Network Science, 7(2), 643–652. https://doi.org/10.5267/j.ijdns.2023.3.002
Apatova, N. V., Ostapenko, I. N., & Usenko, R. S. (2021). Decision-making on human individual capital investment. CEUR Workshop Proceedings, 2843, 114–122.
Ballestas, C. L., Peiró-Signes, A., Segarra-Oña, M., & Trull-Domínguez, O. (2026). Drivers and barriers to innovation performance: Evidence from an interpretative literature review. Heliyon, 12(3), Article e45303. https://doi.org/10.1016/j.heliyon.2026.e45303
Bowen-Withington, J. (2025). Exploring the Use of Generative AI for Developing Reflective Practice and Critical Thinking in Nursing Undergraduate Education. In Artificial Intelligence in Vocational Education and Training: Understanding Learner and Teacher Perspectives on the Integration of Generative AI through Participatory Action Research, (pp. 115–132). Springer. https://doi.org/10.1007/978-981-96-6001-8_8
Cascio, J. (2020). Facing the Age of Chaos. Medium / Institute for the Future.
Chaika, O. (2025). Educational policy and reforms: The impact of globalization. Collective Monograph. PC Technology Center. https://doi.org/10.15587/978-617-8360-20-7
Cheville, R. A., Heywood, J., Larkin, C. J., & Corbet, S. (2018). Economic and pedagogical analysis of an alternative model of engineering education. In 2018 ASEE Annual Conference & Exposition Proceedings, 1–18.
Dede, C. J., & Richards, J. (Eds.). (2020). The 60-year curriculum: New models for lifelong learning in the digital economy. Routledge. https://doi.org/10.4324/9781003013617
Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3), 513–524. https://doi.org/10.1037/0003-066X.44.3.513
Ladha, A. (2022). Creating engaging curriculum using innovative technology in education. In The Future of Online Education (pp. 89–106).
Lavercombe, M. (2026). From doing to being: Generative AI, workplace affordances, and professional identity. Medical Teacher, 48(3), 280–286. https://doi.org/10.1080/0142159X.2026.2710213
Liu, F., & Wu, H. (2026). Threat or opportunity? Challenge vs hindrance appraisals of generative AI and self-regulated teaching among pre-service EFL teachers: A COR perspective. Acta Psychologica, 245, Article 106747. https://doi.org/10.1016/j.actpsy.2026.106747
Liu, H. J., Wang, J., & Wijma, F. J. (2026). What Can a Business School Do When Generative Artificial Intelligence Replaces Entry-Level Graduate Jobs?, Journal of Education and Training Studies, 14(2), 1–15. https://doi.org/10.11114/jets.v14i2.8283
Mahadi Abu Hassan, Norliah Kudus & Shahrulanuar Mohamed. A Review of HRD Strategies for Academics in Malaysia's Higher Education to Succeed in Unpredictable Environments: Taming the BANI Beast. International Journal of Academic Research in Business and Social Sciences, 15 (7), 1907-1915. http://dx.doi.org/10.6007/IJARBSS/v15-i7/26152
Mahadi Abu Hassan, Norliah Kudus, Shahrulanuar Mohamed, Fauziah Abdullah, Ahmad Ridzwan Mohd Noor. (2024), Navigating VUCA: Strategic Leadership Competencies among University Administrators in Malaysia During the COVID-19 Pandemic. International Journal of Academic Research in Business and Social Sciences, 14 (12), 1837-1845. http://dx.doi.org/10.6007/IJARBSS/v14-i12/24126
Mili, K., & Abdelaziz, K. (2026). Are Universities Becoming Obsolete in the Age of Artificial Intelligence? TEM Journal, 15(1), 76–88. https://doi.org/10.18421/TEM151-76
Mulfag, F. C. P., Idris, & Rino. (2026). Perceived Employability Under Digital Transformation: A Multilevel Systematic Review of Antecedents and Contextual Influences. Qubahan Academic Journal, 6(3), 112–129. https://doi.org/10.48161/qaj.v6n3a2494
Narayan, U., Sharath Kumar, K. M., Baba, M. S., & Saremi, H. (2026). The Vital Role of Artificial Intelligence in the Dynamics of Human Resource Management. In AI Dynamics in HRM: Revolutionizing Practices for the Future Workplace, (pp. 145–162). CRC Press. https://doi.org/10.1201/9781779641373-8
Norliah Kudus, Safiah Sidek, Muliati Sidek. (2024). Human Resources Development: Issues, Challenges and Practices. Melaka: Penerbit UTeM.
Panjaitan, M. S., Lubis, F. F., Romansyah, Y., & Sembiring, J. (2025). Disruptive Technologies in Indonesian Higher Education Institutions: A Case Study. In 2025 International Conference on ICT for Smart Society (ICISS), 1–6. https://doi.org/10.1109/ICISS66954.2025.11389454
Rahardja, U., Hidayanto, A. N., Hariguna, T., & Aini, Q. (2019). Design Framework on Tertiary Education System in Indonesia Using Blockchain Technology. In 2019 7th International Conference on Cyber and IT Service Management (CITSM), 1–6. https://doi.org/10.1109/CITSM47753.2019.8965380
Rouaga, E., Ezzaaime, Y., Abdouni, A., & Moumen, A. (2025). AI-Driven Governance and Graduate Employability in Morocco: Building a Smarter Higher Education Labour Interface. International Journal on Technical and Physical Problems of Engineering, 17(2), 205–217.
Russell, S., & Norvig, P. (2020). Artificial Intelligence: A Modern Approach, (4th ed.). Pearson.
Saefullah, E., Suseno, B. D., & Rohaeni, N. (2024). Navigating uncertainty: The interplay of future job forecasting, learning agility, responsiveness, and adaptability. Journal of Infrastructure, Policy and Development, 8(12), Article 8845. https://doi.org/10.24294/jipd.v8i12.8845
Jayasinghe, S. (2026). Agentic Artificial Intelligence in Higher Education. IT Professional, 28 (3), 31-36. https://doi.org/10.1109/MITP.2026.3679462
Sposato, M. (2024). Leadership training and development in the age of artificial intelligence. Development and Learning in Organizations: An International Journal, 38(4), 1–4. https://doi.org/10.1108/DLO-12-2023-0256
Uzoagba, N. C., Idoko, N. A., & Onyam, I. D. (2026). Bridging Divides, Building Futures: Curriculum Innovation, Digital Inclusion, and Decolonization in Nigerian Library and Information Science Education. The Serials Librarian, 86(1), 45–58. https://doi.org/10.1080/0361526X.2026.2679018
Vuc, D. E., Stroe, V. D., Fanea-Ivanovici, M., Pana, M. C., & Maftei, R. (2026). Higher Education in Romania in the Age of AI: Reskilling for Resilience and Sustainable Human Capital Development. Sustainability, 18(1), Article 137. https://doi.org/10.3390/su18010137
Waly, S., & Aqra, M. A. (2026). "We All Need a Personal Assistant": Exploring Faculty Perceptions About the Role of AI in Higher Education in the UAE. In Integrity, Assessment, and Collaboration in the AI Classroom (pp. 1–24). IGI Global. https://doi.org/10.4018/979-8-2600-0328-2.ch001
Wooldridge, M. (2020). The Road to Conscious Machines: The Story of AI. Pelican Books.
Yorks, L., Abel, A. L., & Rotatori, D. (2022). The Scope of Human Resource Development: Both an Academic Discipline and Professional Practice. In Management for Professionals (pp. 1–28). Springer. https://doi.org/10.1007/978-3-030-95775-9_1

Hassan, M. A., Mohamed, S., Ismail, E., Kudus, N., Abdullah, A. N. H., & Ishigaki, S. A. K. (2026). Agentic AI and Academic Workforce Resilience in Malaysian Higher Education: An Integrative HRD Framework. International Journal of Academic Research in Business and Social Sciences, 16(10), 475-493.