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International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Predictors of Turnover Intention among SME Employees in Lagos, Nigeria: A Preliminary Study

Zanak Abet Samuel, Mohd Ashraff Mohd Anuar, Mohd Mursyid Arshad, Ismi Arif Ismail

http://dx.doi.org/10.6007/IJARBSS/v11-i12/11902

Open access

This article examines employees of manufacturing SMEs' turnover intention, which plays a vital role in predicting actual turnover. Turnover has been one major problem for organizations of all sizes, negatively affecting organizational performance. Therefore, this study examines the factors (i.e., organizational trust and perceived organizational support) affecting the turnover intention of SME employees to leave their current organizations. Furthermore, this study draws up from social exchange theory to explain how social relationships are built based on the norm of reciprocity. The survey results from 72 SME employees revealed that both independent variables (organizational trust and perceived organizational support) are significant and negatively influenced turnover intention.

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In-Text Citation: (Samuel et al., 2021)
To Cite this Article: Samuel, Z. A., Anuar, M. A. M., Arshad, M. M., & Ismail, I. A. (2021). Predictors of Turnover Intention among SME Employees in Lagos, Nigeria: A Preliminary Study. International Journal of Academic Research in Business and Social Sciences, 11(12), 1746–1758.