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International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Relationship between Motivation Determinants and Job Satisfaction among The Employees of Bank of China, Shanghai

Han Xue, Nor Nazeranah Omar Din, Sujatha Balakrishna, Nurhafizah Zainal

http://dx.doi.org/10.6007/IJARBSS/v14-i1/20475

Open access

The purpose of this research is to examine the correlation between workplace factors, such as work-life balance, growth opportunities, compensation and benefits, and job satisfaction among employees at Bank of China in Shanghai. This study holds significance as it can shed light on the factors that contribute to job satisfaction and help improve the bank's HR policies and practices. Job satisfaction plays a crucial role in employee retention, productivity, and overall organizational success, influenced by various factors. Building upon previous research, this study specifically focuses on the workplace characteristics that impact job happiness among Bank of China employees in Shanghai. The research employed a quantitative approach, utilizing a structured questionnaire to collect data from a representative sample of 250 employees. Data analysis involved descriptive statistics, reliability analyses, multiple linear regression analyses, and hypothesis testing. The results revealed a strong positive association between work-life balance, growth opportunities, compensation and benefits, and job satisfaction among Bank of China employees in Shanghai. According to the multiple linear regression analysis, these three factors accounted for 86.8% of the variance in job satisfaction. Consequently, the study suggests that Bank of China in Shanghai should prioritize improving work-life balance, growth opportunities, compensation, and benefits to elevate employee job satisfaction. Additionally, the study emphasizes the importance of organizations addressing the specific needs and preferences of their employees to ensure satisfaction and retention. Based on the findings, it is recommended that Bank of China in Shanghai develops and implements policies and practices that promote work-life balance, provide growth and development opportunities, and offer competitive salary and benefit packages. Further research is encouraged to validate these findings by exploring the relationship between job satisfaction and other workplace-related aspects, as well as their applicability in different organizational settings.

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(Xue et al., 2024)
Xue, H., Din, N. N. O., Balakrishna, S., & Zainal, N. (2024). Relationship between Motivation Determinants and Job Satisfaction among The Employees of Bank of China, Shanghai. International Journal of Academic Research in Business and Social Sciences, 14(1), 825–840.